Written on: 04/07/2013
The guy I spoke to on the phone was hugely irritating, and managed to book me into a hotel which phoned me up the following day to tell me that the didn't have any rooms available. Other than that, great job.
Written on: 05/07/2013
Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you let us know the booking reference number? Once I get that I can look into it right away for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)
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