dissapointed

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towellybabe's review of LateRooms.com www.laterooms.com

“dissapointed”

Written on: 03/07/2013 by towellybabe (1 review written)

i booked the hotel on march 30 th this year ,i booked my tickets for the air show same day ,the hotel cancelled the booking on the 2nd July ,three days before arrival ,the hotel said sorry but no room ,you said sorry but cant do anything ,searching for new hotel ,three days to go ,more expenses,more travelling,more hassle ,greatly disappointed.the reason to book well in advance to save me any hassle so i can enjoy the air show ,well thats put a cap on that.something somewhere is sadly not right ,maybe you ,maybe the hotel ,definitely not me ,i just have to suffer the consequences .

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Laterooms.com's Response to towellybabe's Review

Written on: 05/07/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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