Written on: 21/06/2013
on day of enquiry your system crashed and i could not continue with booking. rang the number quoted and you still could not book it and told me to call hotel direclty.
had to book on another day.which was inconvenient.
Written on: 22/06/2013
Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (James)
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