Written on: 16/03/2013 by MariAgnes (1 review written)
The actual booking was easy but when I received the automated receipt the dates didn't exactly tally with dates I booked. This caused some anxiety which was resolved by a phone call but it would have been more courteous to offer to call me back rather than have me hold on until the matter was sorted.
I also had to ask for a follow up email confirming the change. Because I felt unsure I then rang the hotel myself.
I would use Laterooms again as anybody can make a mistake but if there was a repetition there would be no third chance.
As rated by our community of reviewers
" Good location for stay , Friendly staff, provide tour, bus,. " Read More
" Extremely endorsed!!! Fantastic experience!!! " Read More
Written by Renosh
" I was verry satisfied with yours professional way you provid " Read More
" Excellent Customer Service 175KS " Read More
" Great holiday very relaxing. " Read More