Written on: 15/03/2013
room was double booked, had to find another room
Written on: 16/03/2013
Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you email email@example.com with your booking reference? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)
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