Very dissappointed

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virgo1977's review of LateRooms.com www.laterooms.com

“Very dissappointed”

Written on: 07/03/2013 by virgo1977 (1 review written)

I have used Late rooms.com many times before and found it to be a great site.I booked a room for myself&a friend online last month and unfortunately i pressed the wrong mnth resulting in booking a room a mnth in advance!I was however very shocked and dissappointed in being told that i couldnt cancel this room and would be still charged for it.Now i admit it was my own stupidity in the first place but was a genuine mistake and now im paying for a room that will not be used as i cannot make the dates!!

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Laterooms.com's Response to virgo1977's Review

Written on: 07/03/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you email hello@laterooms.com with your booking reference? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (Adam)

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Virgo1977's reply to Laterooms.com's Comment

Written on: 13/03/2013

Ref no is 21646681R,thank you for your help on this matter.Martin

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