dont trust this site, charged my credit card but no hotel

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Guest's review of Lastminute www.lastminute.com

“dont trust this site, charged my credit card but no hotel ”

Written on: 30/07/2013

Horrible! My husband booked a room for two nights and charged my credit card, but when we got to the hotel there was no room reserved for us. We have to reserve a room at the front desk instead. In the end we ended up with two charges on our credit card. We made an attempt to call several times but did not get any body to answer their phone. Do not use this website, after booking, a message was sent that a confirmation will be sent shortly but we never got anything. Plus the price wasn't any cheaper than reserving from the front desk. Don't trust this website because until now we can't get hold of them for a refund.

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