Always very helpful even when I get stressed

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Guest's review of Lastminute www.lastminute.com

★★★★★
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“Always very helpful even when I get stressed”

Written on: 09/08/2012

Staff are mostly very helpful only ever had 1 who was very abrupt. I will always use them to book my flights, one member of staff was very helpful when I got stressed about flights being changed so much-I am unable to remember her name but if you remember me "sorry".

Only hiccup I have is being charged £45 each for flight change as well as the £50 each airline charge, I did not change flight so have a 7 hour stopover on way home in September. The flight had been changed several times and I never noticed this.

Thanks guys for your help.

Hilary

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