KPX Travels Reviews - www.kpxtravel.com

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Latest Reviews

★☆☆☆☆

“HORRIBLE EXPERIENCE KFX”

Written on: 23/06/2014 by silviag (1 review written)

I had a really bad experience after purchasing the voucher on the Groupon Website for a holiday to Mallorca. I tried to book the dates for my holiday on KPX online form as instructed on Groupon. The form was not updated and showing available dates of 2013. I phoned the KPX office explaining that their form were not up to date, we are in 2014 and the calendar on the form was showing 2013. I asked if they could assist via phone. The guy of KPX said yes, I could book the dates, the flights time… Read Full Review

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★★★★☆

“In good hands ”

Written on: 16/02/2014 by Lawanya (1 review written)

It was very easy to book a holiday with KPX Travel. The email replies were very prompt and we knew we were in good hands. I would definitely use them again. … Read Full Review

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★☆☆☆☆

“Rubbish company”

Written on: 12/02/2014 by MrsKWhite (1 review written)

I tried to book a holiday with groupon vouchers. Within a very short time KPX were on the phone for details of my requirements. The flight to Istanbul arrived at 19.10pm then 2hour wait for another flight arriving at 23.45pm followed by a 2 hour coach journey I refused and was told the option was to pay a further £220 for a direct flight.Stupidly I did this,then a further £55 for a suitcase!After booking the flight I was told that the offered hotel was full in 9 months time. I told him to… Read Full Review

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Mrskwhite's Response to MrsKWhite's Review

Written on: 29/04/2014

Yes It's me again and it's now 29/4/14 and the matter is not resolved .The holiday was confirmed 22days after my money was paid. However I tried to cancel the holiday at the time of booking because KPX did not provide the hotel as advertised and direct flights(as advertised) . KPX refused to cancel. I am not looking forward to the holiday and fear I will be left stranded in Turkey as I am sure things will go wrong. Already the return flight time has been re-scheduled to arrive back in Gatwick at 1.35am. I have liased with Groupon on a daily basis over all this but it is KPX that are at fault.They have caused a stressful 4 months and many sleepless nights The holiday advertised at £299 each now totals £872

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★☆☆☆☆

“never ever again !!!!”

Written on: 27/01/2014 by nothappyclient (1 review written)

That company is a full of lying people !!! One man wanted to book a fly for me at 23pm easyjet, and said if i want earlier fly i need to pay,but.. easy jet dont have flight so late so i said ok, book for me this flight because i want pay nothing extra !!And then he said ok i can give you a better option just give me a moment. The worse company on the world !!!!!!!!!!!!!!!!… Read Full Review

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Kpxtravel's Response to nothappyclient's Review

Written on: 31/01/2014

Thank you for your feedback. We're sorry to hear that your experience with us was less than perfect. We would like to try and rectify this issue for you. Please contact our Customer Service Division. and we shall endeavor to resolve your query in a timely manner.

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Mrskwhite's Response to nothappyclient's Review

Written on: 24/03/2014

I agree Never ever use them!

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★☆☆☆☆

“Terrible Customer Service”

Written on: 16/01/2014 by Frecks1981 (1 review written)

I purchased a holiday on Wowcher (who were great) but unfortunately the company to sort out the travel and accommodation was KPX Travel. Their communication was limited and not professional in any way, shape or form! Firstly they tried to book myself and my partner into a hotel that was not advertised with the deal. This hotel did not have good reviews so I refused that hotel. They tried to put us on flights with a 5 hour stop in between. Again, something that was not mentioned in the deal… Read Full Review

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Frecks1981's Response to Frecks1981's Review

Written on: 18/01/2014

p.s. annnnnndddd, we had to pay £136 extra to get the direct flight!!!

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Kpxtravel's Response to Frecks1981's Review

Written on: 19/01/2014

Thank you for your feedback. We're sorry to hear that your experience with us was less than perfect. We would like to try and rectify this issue for you. Please contact us and we shall endeavor to resolve your query in a timely manner.

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★☆☆☆☆

“Poor service”

Written on: 07/11/2013 by MrBear23 (1 review written)

I bought a group to go Tallinn Estonia with kpx travel, they have terrible customer service, I repeatedly was hung up on and passed from person to person, when I finally got through I was told that the dates that I had booked which were between 10-28th jan was not available even though I was the only person on the group on website that had purchased for that date period, I was then told that I could go the date I wanted if I paid a supplement of £101 per person, this company are trying to… Read Full Review

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★★★★☆

“KPX Travel”

Written on: 18/06/2013

My experience with this company has been good. I stated where I wanted to go, and was supplied with hotels that met my requirements. The booking was quick and easy. I would recommend KPX Travel to friends and family… Read Full Review

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★★★★☆

“Worked out well”

Written on: 15/06/2013 by T.Kirk (1 review written)

Everything about our holiday was organised by KPX Travel, and it all worked out well. All relevant documentation was sent without delay. The hotel was pretty good considering it was a 3 star, but it was exactly as described by KPX Travel. The whole family had a wonderful holiday. Thank you. … Read Full Review

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★★★★☆

“Easy ”

Written on: 13/06/2013

Easy to book, they listen to what you want and give you what you ask for… Read Full Review

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★★★★☆

“Competitive”

Written on: 12/06/2013 by Bianca_H (1 review written)

I find the prices KPX travel provides, are very competitive and I’m left with a booking that is as described… Read Full Review

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★★★☆☆

“Recommended”

Written on: 11/06/2013 by Christopher_B (1 review written)

The hotel was very nice, clean and the staff were all very helpful. However the shuttle bus did not come that often and stopped a bit too early. This was a bit of a pain, as it was quite a walk to go anywhere… Read Full Review

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★★★★★

“Quick and no fuss”

Written on: 11/06/2013

All we wanted was to book a holiday that didn’t take ages to arrange and all in one go (flights, hotel and transfers). This criterion was fulfilled by KPX Travel… Read Full Review

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★★★★★

“5 years and counting”

Written on: 11/06/2013 by Petra_M (1 review written)

It is easy to find the right holiday from the choice of packages available. The booking process is very straight forward and the staff are all very helpful. I have booked my last three holidays with an advisor, and I find him to be a very good agent. He has been more than happy to answer all my questions when I have had to contact him. I have been booking with KPX Travel for around 5 years now and I will continue to do so… Read Full Review

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★★★★☆

“Prompt”

Written on: 11/06/2013

The booking process was easy and all relevant documentation arrived promptly… Read Full Review

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★★★★☆

“Great!!!”

Written on: 11/06/2013 by D_Debra (1 review written)

This is the first time I have booked a holiday with kpx travel, and I found them to be easy to deal with. I was given a choice of good hotels that were in my price range and all my emails to them were answered in a timely manor. I would use them again… Read Full Review

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★★★★★

“Brilliant service on every occasion”

Written on: 10/06/2013 by R.Jarvis (1 review written)

I have booked a number of holidays/breaks with KPX travel, and have found their service to be very good on every occasion… Read Full Review

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★★★★★

“Delighted”

Written on: 10/06/2013 by Gerald_He (1 review written)

We were delighted with the great service provided to us by KPX Travel. It can be loathsome, having to speak to someone over the phone, however the staff member I dealt with was very helpful and a pleasure to converse with. We had a great holiday, a well-earned rest and would be more than happy to recommend this company to ALL… Read Full Review

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★★★★☆

“Straight forward”

Written on: 10/06/2013 by W_Andrew (1 review written)

Booking process is straight forward. All relevant documents, be it of electronic or paper form, were received in good time… Read Full Review

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★★★★★

“Simple to use”

Written on: 08/06/2013 by G.Charles (1 review written)

It’s very simple to use, we have booked via KPX Travel on three occasions now, and have never encountered any problems. Their prices for package holidays are very competitive, when looking at what is offered by other online travel agents… Read Full Review

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★★★☆☆

“OK service”

Written on: 08/06/2013

The service was satisfactory, as was the weekend trip I went on… Read Full Review

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