Terrible experience with Jetline

Paid over 2K for 10 day holiday via Jetline in Ios, Greece. They didn't book the hotel! We turned up after a 14 hour journey to find this out.

The hotel staff at Dionysos resort were excellent and sorted us out with alternative accommodation as best they could but it's not what they paid for. If it hadn't been for them we would have been really stuck.

Took multiple emails to Jetline to get any response at all (they woke when we contacted them via Twitter & Facebook). It was weeks afterwards we got some small amount of compensation, after rejecting a derisory first offer. We were to worn out by the constant uselessness of them to carry on fighting.

Our experience was to be: a) ignored at first b) fobbed off for a while c) be offered a small amount of money (with a patronising note).

To recap: Paid Jetline 2k. They didn't book the hotel. They did nothing to help sort out an alternative. Gave us a small amount of money back.

Want this experience? No? Then I recommend giving Jetline a wide berth.