Written on: 18/02/2014
We booked a 3 day break to Portugal with Clearsky a Jetline trading company. We were told that the published deal price had gone up due to our preferred travel dates. When we checked this out it was untrue. We were overcharged 30% more. We tried to resolve this before traveling, during our time there and since. To date we have had no response form the company. We reported the facts to ABTA who have confirmed that the company breached their code of conduct and that they have been fined for doing so. A clear case of bait and switch tactics and a breach of the Misrepresentation Act 1967 and Unfair Contract Terms Act 1977.
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