written by on 02/06/2013
Booked with them last year and was really worried about everything after reading the reviews. Last year my e tickets wasn't sent I had to ring a few days before I was flying and get the tickets emailed which was a bit of a pain! But all in all the holiday was okay, hotel was as described and really enjoyed the location.
Booked through icelolly.com again this year only to realise Jetline had the best offers again....the best offers by far! So I thought why not! I booked, all okay..... they did the usual trick of your airplane seats will cost more then expected....which they did last year, but I am not really that bothered as it still worked out the cheapest.
This year I've noticed a vast improvement, my e tickets have been sent 2 weeks prior to departure, all my holiday documents were sent the day I paid the holiday in full and to be honest I'm really pleased with the customer service this year...
I fly in 2 weeks, fingers crossed...so far so good.
Give them a try, they are atol and abta protected and really cheap!
As rated by our community of reviewers
Janeyjacobson12's Comment
Written on: 05/06/2013
good to see that you make up your own reviews jetline
Jetmk's Comment
Written on: 06/06/2013
Dear Janeyjacobson12
This review was not wriiten by anyone working for Jetline Travel Limited.
Furthermore, we object to the comment regarding the 'trick' about seat prices and why on earth would a travel company write something like that about themselves??
Thank you to the person who posted the original review - we appreciate that you can see we are good value for money. However, should you wish to discuss what happened during the booking process, please don't hesitate to contact us.