rude after sales customer services

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Guest's review of Jetline Travel

★☆☆☆☆

“rude after sales customer services”

Written on: 15/05/2013

when I phoned to ring to correct some errors jetline cruises made when taking my booking, I was told I may have to pay to correct them:( the woman I spoke to an advisor was so so very rude to me! I have made a written complaint. She told me I was very rude for interrupting her when speaking to her:( I have never been treated so badly..and hope I never treated with so little respect again.

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Jetmk's Comment

Written on: 06/06/2013

Dear Customer

This is extremely worrying to hear and highly unusal - service at Jetline Cruise is paramount to us.

Please can you email us the details to Reviews@jetlinetravel.com

We will look into this straight away for you.

Kind Regards

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