Written on: 07/08/2012 by IanJamesFea (1 review written)
I needed to book a holiday during a very busy week so I blame myself.
I found it very hard to understand the Indian man on the phone and had to get him to repeat most things.
He said I could have a room upgrade for £25 I repeated this he said it was £25. It turned out to be £25 per person.
My main complaint is that they charged me full price for 2 children staying at the Rinela resort in crete a total of £860 I found out after being there that the resort doe not charge for children to stay.
Is this legal can a company charge for child places when the are free.
Any help would be great.
As rated by our community of reviewers
" Excellent service and support from customer service staff. " Read More
" 12 days - European Delights with Disney: 5 Aug 2015 Depart " Read More
Written by x1008x
" Lowest price garanteed " Read More
Written by arramo79
" First experience and the last one.... " Read More
" Grren Thorpe House " Read More