written by Copelandeu355 on 22/07/2016
Had dealt with them before and had never had a reason to get back in touch, get a couple of quotes had been cheapest previously. This time we got complacent booked with them without checking. Other family member got a cheaper quote within a minute of receiving the confirmation. Fine we thought they have a price match. Wrong, they refuse to honour it and even encouraged us to take our business elsewhere. In light of this there is no way I or any of my family will deal with them in the future. We will take our 3+ cruises a year to other agents their loss!
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