Iglu rubbish service

★★☆☆☆
2.1 / 5
25% of users recommend this

Cahill60's review of IGLU Cruise www.iglucruise.com

★☆☆☆☆

“Iglu rubbish service”

Written on: 29/03/2014 by Cahill60 (1 review written)

I contacted Iglu customer service to book a cruise; the advisor gave an impression of could not care if I booked or not; the cruise price advertised turned out to be £200 pound more.

So my wife phoned again the following day; the service and attitude was the same, just did not want to help; we contacted cruise.uk and the service was totally different; every call was followed by an email asking if we were satisfied with the service from the customer advisor, which was 1st class.

Iglu? Never ever again

Also I was checking a cruise with Iglu a month earlier, the cruise £899, I intended to book the next day but was shocked when I checked the cruise, it has risen to £1245, but not only that, it now stated "reduced price" I contacted them to complain, but did not get a real answer.

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