Is anyone really attending the clients, other than robots?

HouseTrip - www.housetrip.com
★★★★★
4.7
97.0% of users recommend this

ovidiumiron's review of HouseTrip - www.housetrip.com

“Is anyone really attending the clients, other than robots?”

★☆☆☆☆

written by ovidiumiron on 28/06/2016

I have tried to use my Housetrip Night in a reservation and, using an Ipad, I couldn't do this automatically as it was indicated. Simply there was no button one could use in order to use this benefit.

I wrote a complaint through their system but I only get automated replies.

I have used for a long time this service, but I think that this my last time. I could have made my booking through other platforms, but I did it through Housetrip because I had had good experiences. am so disappointed of the way this Customer Service works that I would not recommend this service anymore.

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