Written on: 18/07/2013 by lizscottliz (1 review written)
we are very impressed with our experience of Housetrip! we are a family of 6 and have just returned from a fantastic holiday in Barcelona, having stayed in an apartment we found through Housetrip. Our first booking fell through due to a change in circumstances for the host but Housetrip were prompt and professional in resolving the situation and also immediately offered an additional discount in recognition of the inconvenience caused! Super customer service I think!! We ended up booking the most perfect apartment!! we really cannot fault it! I cannot imagine that we would have had such an amazing holiday if anything else had been different!!
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