Written on: 03/07/2013
I regretted immediately after I made a booking and sent an email inquiry about the situation. It took almost one week until I got a reply from a staff, by that time I had already resolved the issue with the host of the flat. This made me feel HouseTrip is quick and efficient in persuading you making the booking (and taking your money), but not very keen on resolving issues and problems.
So, if everything's fair and nice, they work great and smoothly; if there's an issue or a problem.... Good luck is all I can say.
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