Written on: 20/08/2013 by B.F. (1 review written)
Made Hotel reservation with Hotelsone.com.
Received total price, put my info in added credit card info. and clicked on block to confirm reservation at stated price.
Reservation could not be cancelled.
When I received a e-mail confirming reservation, the price was greater than I had approved.
After much arguing with customer service with no results, I ask to speak to a manager.
Manager was very rude but did agree to a refund.
As far as I'm concerned, this is no way to treat a customer.
I will never use them again and suggest hat all be aware of them!!!
As rated by our community of reviewers
" Amazing value " Read More
" Better late than never " Read More
" First class service " Read More
" Very good service! " Read More
" Excellent 1st Rate level of service as always! " Read More