written by Wilson466 on 11/12/2014
You will be doing yourself a big favor by avoiding any transaction with this fraudulent Company. After a bogus advertisement (an advert for a specific room type that does not exist in the hotel I booked), three months down the line, one lie to the other, I am yet to get my money back! My lawyer is now involved and hopefully they will be compelled to do the right thing! Save yourself the hassles, avoid hotels4u and Thomas Cook as a whole! Lest I forget, the customer service is appalling and as a conglomerate (hotels4u and Thomas Cook) they do not care! I have also launched a formal complaint with the UK trading standards, this must stop! Please always check for reviews before using a service provider, if I had done that, I will not have been unfortunate to get involved with them.
As rated by our community of reviewers