Written on: 15/03/2013 by sensitive (1 review written)
Customer service is horrible. very pushy when making the reservation, very unhelpful when trying to cancel or change a reservation. In addition, had several issues with the computer when cancelling. had to call back due to issues with their computers etc.
I also found the representative rude.
Save yourself a headache and call the hotel directly. You will be much better off and much happier in the end.
As rated by our community of reviewers
" Brilliant " Read More
" Great service. " Read More
" Rude/liars/stay away at all costs " Read More
Written by Mreid84
" Scotland tour..dtd16/07/2016 " Read More
" Crete 5 star " Read More