Written on: 15/03/2013 by sensitive (1 review written)
Customer service is horrible. very pushy when making the reservation, very unhelpful when trying to cancel or change a reservation. In addition, had several issues with the computer when cancelling. had to call back due to issues with their computers etc.
I also found the representative rude.
Save yourself a headache and call the hotel directly. You will be much better off and much happier in the end.
As rated by real users
" Prompt efficient service " Read More
" Poor customer service once hol is booked " Read More
" Inconsiderate and unhelpful " Read More
Written by CorrinaLauren
" Caz " Read More
" Best & easy site. " Read More