Written on: 15/03/2013 by sensitive (1 review written)
Customer service is horrible. very pushy when making the reservation, very unhelpful when trying to cancel or change a reservation. In addition, had several issues with the computer when cancelling. had to call back due to issues with their computers etc.
I also found the representative rude.
Save yourself a headache and call the hotel directly. You will be much better off and much happier in the end.
As rated by our community of reviewers
" Quick and polite " Read More
" Ignoring customer complaint " Read More
Written by gordontham
" Definitely use again " Read More
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