Written on: 15/03/2013 by sensitive (1 review written)
Customer service is horrible. very pushy when making the reservation, very unhelpful when trying to cancel or change a reservation. In addition, had several issues with the computer when cancelling. had to call back due to issues with their computers etc.
I also found the representative rude.
Save yourself a headache and call the hotel directly. You will be much better off and much happier in the end.
As rated by our community of reviewers
" Top booking site for Asia based accomodations " Read More
" Ultimit Cheapo " Read More
" Cancelled my booking after 2 days without so much as a phone " Read More
Written by Johnjbcarr
" Excellent Service. " Read More
" Awful, just awful, booking company " Read More