Written on: 15/03/2013 by sensitive (1 review written)
Customer service is horrible. very pushy when making the reservation, very unhelpful when trying to cancel or change a reservation. In addition, had several issues with the computer when cancelling. had to call back due to issues with their computers etc.
I also found the representative rude.
Save yourself a headache and call the hotel directly. You will be much better off and much happier in the end.
As rated by our community of reviewers
" Friendly, helpful and efficient " Read More
" Very user friendly and efficient " Read More
" Mataking ReefDive Resort " Read More
Written by sergeypeshkov
" Super service as usual " Read More
" Perfect Crete holiday experience " Read More