HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
7101
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★★★★★

“efficient and helpful”

Written on: 27/05/2015 by CherishGarner (1 review written)

Staff very friendly, efficient and helpful. Appreciated the confirmation of the hotel booking just before our stay… Read Full Review

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★★★★★

“Very helpful with my booking”

Written on: 26/05/2015 by Zaniyahw1 (1 review written)

Excellent staff who assisted me in booking theatre tickets and hotel for the elderly parents who had never been to London before. They thoroughly enjoyed both the show and hotel. The seats where spot on. Thank you for your assistance. You made memories… Read Full Review

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★★★★★

“Definitely Use Again”

Written on: 26/05/2015 by DavidB100 (1 review written)

First time I'd used this website but it won't be the last. Easy to navigate, they came up with a number of great hotel deals that other sites I used didn't offer. The communication was good, I particularly liked the fact that they sent me an email the day before my visit and stated they'd been in touch with the hotel and everything was fine and I was expected as per my request. No hassle at the hotel, no need for paperwork confirmation as I just stated my name and we were in our rooms within 5… Read Full Review

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★★★★★

“Great service ”

Written on: 26/05/2015 by MohammadGuzman437 (1 review written)

Really easy to book and everything sent promptly Plus great reminders and all your hotel bookings of how to get there on all forms of transport as ours was London this was very helpful Would use you again thanks… Read Full Review

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★★★★★

“Great service. Hassle free trip & top quality hotel.”

Written on: 26/05/2015

Our theatre trip went very smoothly from start to finish. The hotel accommodation, breakfast & service were all of a very high standard. The show itself was probably the best I've seen (great music & the lead vocalist was out of this world) & collecting our tickets was easy. We both enjoyed every minute of our theatre trip weekend thanks to Hotel Direct :)… Read Full Review

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★★★★★

“Safe Easy Process”

Written on: 26/05/2015 by Trevinoqb1973 (1 review written)

The booking process was as easy as you would hope it was. However to get a follow up email of confirmation was very reassuring. … Read Full Review

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★★★★★

“Efficient and thoughtful”

Written on: 25/05/2015 by KentDave (1 review written)

I booked this weekend of hotel and a show as a part of my wife's birthday present. I was impressed with their communication - especially the fact that prior to the trip I received an email form them telling me that they had confirmed the booking by calling the hotel and ensuring that my reservation still stood. Of course, the proof of all these things is when things go wrong, which nothing did on this occasion, but I could not be happier with the service we received… Read Full Review

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★★★★★

“Excellent choice”

Written on: 25/05/2015 by Barb2012 (1 review written)

Secret Gem booked for central London. Excellent choice, hotel staff could not do enough for us. 2 night break was absoultley fantastic, including breakfast with unlimited choice, would definitely look to book through this web site again. Hotel Direct contacted me before our stay to confirm that they had contacted the hotel to confirm our booking and was looking forward to our arrival… Read Full Review

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★★★★★

“Very helpful and friendly ”

Written on: 25/05/2015

Hotel was lovely and the people at hotel direct were so helpful from start to finish. Kept me updated all the way and the one time I called up I spoke to a lovely young lady who was very polite and helpful. Very happy to recommend this company for anyone looking to book a stay away… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 25/05/2015 by brMitchell482 (1 review written)

A very easy and nice booking process. An extra touch was the email affirmation of our booking a few days out - very nice!… Read Full Review

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★★★★★

“london hotel”

Written on: 24/05/2015 by sallywp (1 review written)

Great price, excellent hotel, friendly staff, good breakfast & plenty of breakfast staff clearing & laying up to help with queues. Would definitely stay again… Read Full Review

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★★★★★

“Will use again ”

Written on: 24/05/2015 by KirstenEllis99 (1 review written)

First time I've used this site and I have to say it was brilliant our weekend break ran as smooth as can be, and was great value for money. Will definitely be booking again… Read Full Review

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★★★★★

“Great Hotel!”

Written on: 24/05/2015 by 244Munoz (1 review written)

Quick, efficient and very pleasant to deal with. I have already recommended this service to my friends… Read Full Review

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★★★★★

“easy to use / no problems / good hotel”

Written on: 24/05/2015

site good and straightforward / the hotel experience was first class / good value for money - in fact one of the best we've found in London for 10 years… Read Full Review

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★★★★★

“Friendly and helpful booking service”

Written on: 22/05/2015 by Victor449 (1 review written)

I book regularly with Hotel Direct, the whole process is smooth throughout and I find the staff very helpful and friendly. Their Arrival Assurance service is an excellent idea as they always send an email a couple of day before arrival to let me now they have reconfirmed my booking with the hotel, which gives me peace of mind. They have an excellent choice of hotels and the changes to their mobile site is so much easier for checking hotels and theatre breaks… Read Full Review

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★★★★★

“Hotel and show ”

Written on: 21/05/2015

A very god site for London shows and hotels. It is very easy to book and I like the added bonus of the check they do before you go to check everything is ok. Well done we will be booking again soon… Read Full Review

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★★★★★

“Hotel and show ”

Written on: 21/05/2015

A very god site for London shows and hotels. It is very easy to book and I like the added bonus of the check they do before you go to check everything is ok. Well done we will be booking again soon… Read Full Review

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★★★★★

“Great value”

Written on: 21/05/2015 by Rogerk173 (1 review written)

Good hotel but got great price through hotel direct would use again would recommend great product to friends… Read Full Review

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★★★★★

“friendly hotel in great location”

Written on: 20/05/2015 by purplecat55 (1 review written)

Hotel was very clean with friendly, helpful staff.a brilliant location for all the theatres, as well as Covent garden.would recommend it to families and friends… Read Full Review

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★★★★★

“Great Service and Followup”

Written on: 20/05/2015 by Alfie100 (3 reviews written)

Easy to book a show and hotel together and company followed up with further confirmation email the day before departure- great service. No problems encountered with show tickets or hotel. Would recommend company on this performance… Read Full Review

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