HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
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★★★★★

“Weekend trip to Dublin”

Written on: 01/12/2014 by 193McDowell (1 review written)

We got a fantastic price with Hotel Direct staying at the Castle Hotel Dublin. We booked several rooms and it was just a quick telephone call to Hotel Direct and everything was booked and confirmation sent straight away. We had to cancel one of the rooms and got a refund with no hassle. Would definitely use Hotel Direct again… Read Full Review

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★★★★★

“Best customer service”

Written on: 01/12/2014 by Clodanielle (1 review written)

I had a few problems due to my partner being rushed into hospital a couple of days before. I rang hotel direct and they was very helpful on helping me to re-arrange my stay. The staff was very helpful, shown me which directions to go with getting in contact with the hotel I was going to visit. I like mostly how as soon as I had changed my stay for a different week, hotel direct contacted me immediately to ensure this was the correct information. I also liked how cheap they were as well picks… Read Full Review

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★★★★★

“Relax......and book a weekend package”

Written on: 30/11/2014 by Jilliandavies (1 review written)

I sat in bed one Sunday morning thinking it was about time I finally planned a theatre break.Hoteldirect came up on my I-pad and I was easily able to choose what I wanted with regard to the show I wanted to see and location of hotels. There was a variety of hotel prices and I was able to choose with/without breakfast and could upgrade the theatre tickets. This was all so easy and fun to do.....the following Friday it all came to pass. Delighted with the service… Read Full Review

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★★★★★

“Wife's birthday tratb”

Written on: 30/11/2014 by Morriszb142 (1 review written)

From booking on line the whole of the experience was very easy found the lay out of the site easy to navigate and the way I was emailed to confirm hotel booking was confirmed put my mind at ready everything was in hand… Read Full Review

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★★★★★

“Great service, they are amazing people, fantastic team,”

Written on: 30/11/2014 by McAllistertc1993 (1 review written)

Great service, they are amazing people, fantastic team… Read Full Review

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★★★★★

“One stop shop!”

Written on: 30/11/2014 by MaeveThomas436 (1 review written)

Couldn't be easier to book a short break in London with a great selection of hotels and shows! Received a reassuring conformation email confirming our booking a few days before our stay/show which was wonderfully unexpected. Curiously, up until the day my wiwife and I were always saying that the deal we got was such good value that we would probaby get to the hotel/theatre and find out that we would have a booking/tickets! I all went smoothly and I will definitely be using them again!… Read Full Review

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★★★★★

“ Very efficient and professional Company. ...”

Written on: 30/11/2014 by Uriahy154 (1 review written)

Very efficient and professional Company. Particularly appreciated the email from Hotel Direct reassuring me that they had been in touch with our Hotel to confirm our booking. … Read Full Review

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★★★★★

“Hidden Gems are just what it says on the tin.”

Written on: 29/11/2014 by Jovannyi393 (1 review written)

I've used HotelDirect a few times during the last year to book hotels both in UK and Europe. On the occasions I've stayed in London I've booked a Hidden Gem, which has been excellent value for money. The website is easy to use and works well, however on more than one occasion I've had to telephone to book in order to take advantage of a special offer only available by phone, each time the person answering the phone has answered promptly and dealt with me very efficiently. Prices are as good as… Read Full Review

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★★★★★

“Great for a London break.”

Written on: 29/11/2014 by PeteandChristine (1 review written)

Excellent, clean and comfortable hotel. Good location for your arrival in the city by train. The staff were extremely efficient and helpful. It was really useful on the day of departure because they were happy to look after the luggage after checking out time and before our onward transport time. Will not hesitate to use the hotel again. We did not eat there in the evening but the breakfast was good value for money… Read Full Review

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★★★★★

“effortless”

Written on: 29/11/2014 by johnnymac1210 (1 review written)

Effortless, hassle free, professional and great customer service. … Read Full Review

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★★★★★

“Very professional”

Written on: 29/11/2014 by Ellen466 (1 review written)

Easy booking, great price, liked getting an e mail before I left for my hotel to confirm my booking. Will recommend to family and friends… Read Full Review

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★★★★★

“5th year using Hotel direct, that tells you something.”

Written on: 29/11/2014

Always take my wife on a theatre break around this time of year. Wouldnt go with any other company, great deals on theatre and hotels. Communication is fantastic, from booking on line right up to a reminder email couple of days before departure. We always choose the Hidden Gem and have never been disappointed. Well done Hotel Direct, will be booking with you again next year… Read Full Review

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★★★★★

“Excellent service and choice of Hotel”

Written on: 28/11/2014 by Serenity500 (1 review written)

Very easy to book online, and very courteous customer care from all staff in communications. Will recommend to family and friends… Read Full Review

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★★★★★

“Thistle Marble Arch theatre break”

Written on: 27/11/2014 by Stanley345 (1 review written)

The thistle hotel at Marble Arch was excellent. Our booking via Hotel Direct went through smoothly both for hotel and theatre. The hotel was great and we got a free upgrade and bottle of wine as it was our 25th wedding anniversary. Staff were faultless. The vast majority of staff were foreign but all had a good grasp of English and all were friendly and helpful… Read Full Review

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★★★★★

“Does what it says on the tin!”

Written on: 27/11/2014 by AndreasStrickland349 (1 review written)

Booked many breaks in London now with Hotel Direct . I will continue to do so . Never been disappointed… Read Full Review

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★★★★★

“It has been a great experience overall. Firstly the...”

Written on: 27/11/2014 by 1949Suarez (1 review written)

It has been a great experience overall. Firstly the deal seemed too good to be true but this was not the case we got the hotel for a fantastic price. The hotel was lovely just what we wanted and it included breakfast. It didn't say on the booking reference if breakfast was included or not so I called to confirm. The person who answered couldn't have been more helpful. The hotel is located in walking distance to temple Bar, Grafton Street and all the shops and restaurants. You could get a taxi… Read Full Review

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★★★★★

“Great site to book”

Written on: 27/11/2014 by Tierney227 (1 review written)

It was easy to find the hotels in the city you were looking and the way they were set out with the key information like star ratings and prices for each hotel put in the post before you clicked on the hotel made it easier to choose which hotel you wanted, but to make it better you could group them together like 1-3 stars, then 4+ and then either in them groups or a different one altogether have breakfast included and without breakfast and I did not like the way you had to leave your site to… Read Full Review

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★★★★★

“hotel direct brilliant”

Written on: 26/11/2014 by lynettepatricia (1 review written)

From the minute i booked my hotel i was kept imformed of everything by hotel direct via emails welldone . I would recommed everyone uses hotel direct i booked a hidden gem got a fab 4 STAR in the area i wanted… Read Full Review

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★★★★★

“Great company to book with”

Written on: 26/11/2014

Great company to book with. Efficient and great value for money and easy to book with. Highly recommended. The team were very helpful with my hotel booking and very informative… Read Full Review

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★★★★★

“No problems, very good!”

Written on: 26/11/2014 by AnnaliseHewitt74 (1 review written)

Very good service, no problems at all. I'm very satisfied with this website. Would recommend to anyone… Read Full Review

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