HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
8341
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★★★★★

“Best value”

Written on: 28/04/2015 by liMcDowell17 (1 review written)

Hotel direct offered the best value deal,the service was fast simple and efficient. I would definitely use this company again and recommend to others… Read Full Review

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★★★★★

“Very efficient”

Written on: 27/04/2015 by Ryder316 (1 review written)

This is the first theatre break we have ever booked or been on and this was a birthday present for my husband. As first experiences go we couldn't have asked for a better one. Thank you for everything being perfect and seamless, and keeping us informed i.e. sending us a final confirmation the day before that the hotel was expecting us - nice touch, very assuring as you can never be sure when buying off the internet… Read Full Review

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★★★★★

“It was an easy to use site and found what I wanted,...”

Written on: 27/04/2015 by veryoldboots (1 review written)

It was an easy to use site and found what I wanted, then went through the process of booking until it all froze up and told me to ring the office, so did that and had to go through it all again with a real person but finally got there . But I am not put off and would do it all again… Read Full Review

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★★★★★

“Good job well done”

Written on: 27/04/2015

We were very happy with the way things were handled especially the check up that was done prior to our stay… Read Full Review

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★★★★★

“Great value and service”

Written on: 27/04/2015 by Landyn401 (1 review written)

Love the fact that on the day before I was due to arrive I received an email from Hotel Direct to say they had confirmed the booking with the hotel - and even giving me the name of the staff member at the hotel who had confirmed it. I have used the site many times before and will continue to do so and would have no hesitation in recommending the site to a friend (in fact I have done so several times)… Read Full Review

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★★★★★

“Best value for the room ”

Written on: 27/04/2015 by 224Ogle (1 review written)

This is the first time to use hotels direct, they offered the best rate for the hotel I wanted to book. The booking was hassle free and everything spot on at the hotel. I will use hotel direct for future bookings… Read Full Review

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★★★★★

“Hotel Direct Booking”

Written on: 27/04/2015 by Fletcher290 (1 review written)

Hi first time with Hotel Direct,can not praise enough,absolutely first class service throughout,communication excellent,very very smooth,from the Hotel booking to picking up Theatre tickets,will certainly recommend and use again… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 26/04/2015 by 81McNeill (1 review written)

I booked a hotel for a Saturday night not realising it was the London marathon the next day- when I rang the helpline to try and change the booking they explained that I had booked without a cancellation option, but they would see what they could do- after holding on for 5 mins for which they apologised for, they changed the booking to the night before and refunded the difference in money as the Friday night was half the price of the Saturday. I will definitely be using hotel direct again and… Read Full Review

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★★★★★

“Brilliant ”

Written on: 26/04/2015 by Jenniferdurden (1 review written)

Great site, helps you find the best offers. Will use this site again and again. Infact I am now searching for a new deal… Read Full Review

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★★★★★

“Easy and reasonable ”

Written on: 26/04/2015 by Fitzpatrickzp444 (1 review written)

Great site, very good weekend deals. Finding and booking a hotel and theatre trip was very easy, liked the confirmation email a few days before our stay, made me feel entirely confident that our planned break would go very well... and it did! … Read Full Review

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★★★★★

“Great experience”

Written on: 26/04/2015 by Paisley179 (1 review written)

We would like to thank the person I dealt with for booking our break and show. It was a first clas service which filled our expectations. Again, many thanks. We will use you again… Read Full Review

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★★★★★

“Great Service”

Written on: 26/04/2015 by 235Martinez (1 review written)

Easy to use online. Easy payment, no problems at all. Pleased to see that Hotel Direct checked our booking with the hotel shortly before our arrival… Read Full Review

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★★★★★

“Amazing value for money ”

Written on: 25/04/2015 by 361Wilson (1 review written)

Amazing value for money, with upper class hotels that the average joe would never be able to afford to stay in otherwise. Highly recommend using these people to book your theatre trip with… Read Full Review

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★★★★★

“Great service ”

Written on: 25/04/2015 by 436Ramos (1 review written)

Fab 24hr room service Great location 2 mins from tube My son and I loved the pool for chilling Overall definately use Kensington close again Upgraded to club executive to get a bath x… Read Full Review

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★★★☆☆

“Web hard to use ..misleading”

Written on: 25/04/2015 by Lockhartab26 (1 review written)

I booked my hotel and theatre together and was prompted to book theatre seats according to price.....which i did , however as a disabled person I really wanted aisle seat..at no point did it tell me to ring prior to making request to ring a number and ask for my seating arrangement to be honoured... I made my booking and then was presented with a number to contact with queries which I did straight away only to told ....that the seats I'd bought were the seats I was stuck with and I could now… Read Full Review

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★★★★★

“easy peasy servive”

Written on: 24/04/2015 by MeghanKenney (1 review written)

Great service easy to book great night out followed by great nights sleep at the hotel … Read Full Review

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★★★★★

“Cheapest rate for the hotel we wanted”

Written on: 23/04/2015 by Marissas260 (1 review written)

Booking was incredibly easy. Communications excellent… Read Full Review

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★★★★★

“Brilliant choice first class ”

Written on: 23/04/2015 by Joy424 (1 review written)

Fantastic arrangement of the overnight stay and entertainment keeping you up to date with what's going on with your bookings etc would recommend this to anybody who wants to enjoy London for a couple of days or even weeks depending on what you prefer to do… Read Full Review

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★★★★★

“Easy to deal with”

Written on: 22/04/2015 by LindseyMills (1 review written)

From the booking process to the confirming hotel nearer to our stay everything was handled perfectly and was kept informed of our stay. Would highly recommend booking through hotel direct and would definetley use again in the future… Read Full Review

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★★★★☆

“Kept informed with lots of e mails on bookings...”

Written on: 22/04/2015 by YasmineCoughlin (1 review written)

Kept informed with lots of e mails on bookings confirmations etc… Read Full Review

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