HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
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★★★★★

“good experience”

Written on: 21/09/2014 by smithtimepiece (1 review written)

A site always easy to use and always has plenty of information. The hidden gems hotels is a fab idea, first time we have done a hidden gem and it certainly won't be our last. The hotel was pure luxury and we would never be able to afford their rates but by using hotel direct it makes,even the most expensive hotels accessible to everyone… Read Full Review

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★★★★★

“Excellent experience”

Written on: 21/09/2014

Easy to book and great communication. Hotel clean with good facilities. Staff very helpful and polite. Trip went to plan with everything organised and confirmed. Excellent… Read Full Review

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★★★★★

“hotel Jury Inn Newcastle”

Written on: 20/09/2014

The JuryInn on the Gateshead quays was full but we were offered the one at St James Gate which was perfect 5mins from Central Station.We were in walking distance of city centre staff friendly and helpful room spacious and quiet, food good,nothing we didn't like,plenty of tea n coffee in room beds good bathroom clean.Would visit again. … Read Full Review

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★★★☆☆

“Where's our booking?”

Written on: 20/09/2014 by Justin140 (1 review written)

I booked our hotel through your website and it was only when I was checking everything was in order that I realised I had not received confirmation. When I rang the hotel they couldn't initially find our booking and I spent a worrying few hours whilst they searched their records. Finally they did find it and following that I received an email from you to say they had confirmed the booking -,24 hours before I was due to travel. Not very impressive… Read Full Review

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★★★★★

“Excellent service - recommended to all - quick,...”

Written on: 20/09/2014 by Sienae434 (1 review written)

Excellent service - recommended to all - quick, friendly and very helpful attention… Read Full Review

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★★★★★

“Efficient, onthe ball and exceedingly helpful”

Written on: 20/09/2014 by Jorgensennj475 (1 review written)

the young woman with whom we communicated when my computer lost our booking was exceptionally helpful and considerate. She knew her job and went out of her way to accommodate our lack of access to the internet. The Hotel met all our needs. her advice was invaluable. Loved the variety of Hotels you hold on your site and the descriptions made it easy to make a decision as to where we stayed… Read Full Review

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★★★★★

“reliable,reassuringand reasonable”

Written on: 19/09/2014 by hazare (1 review written)

The staff who I dealt with was excellent. She understood my situation straightaway and helped get an excellent accommodation at a very reasonable price… Read Full Review

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★★★★★

“Good Service with attentive Staff ”

Written on: 19/09/2014 by McCabeex407 (1 review written)

We have used Hotel Direct several times and have always been happy with the attentive service they do and would not hesitate in recommending them to our friends and family well done to all at Hotel Direct thankyou… Read Full Review

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★★★★★

“Safe, secure and reliable.”

Written on: 19/09/2014 by Cathy4645 (1 review written)

Loved the service from HotelDirect.co.uk. Helpful staff on the phone and the booking confirmation email 2 days before meant we could rest assured that our reservation was valid and that we were expected. I loved that complete peace of mind was factored into the reservation. Would definitely use again and would highly recommend. Nothing I didn't like. Fab service, don't change anything!!… Read Full Review

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★★★★☆

“Quick and easy ”

Written on: 19/09/2014 by Hadassah266 (1 review written)

Very pleased with hotel and show and descriptions were very open and honest . Would definitely recommend others to book through them… Read Full Review

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★★★★★

“Happy customers, would recommend Hotel Direct!”

Written on: 18/09/2014 by NickyfromBournemouth (1 review written)

Happy with the theatre break we booked -great Hotel (Rathbone Hotel, London) and excellent show (Let it be). The Hotel was accurately described on the website, including distance from the theatre. We had such a fantastic weekend and would definitely recommend. Can't wait to book another when finances allow… Read Full Review

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★★★★★

“Great Value”

Written on: 18/09/2014 by KevandDi (1 review written)

Very efficient, easy way to get a great deal on a central London hotel. Would highly recommend using Hotels Direct!!… Read Full Review

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★★★★★

“Really good service”

Written on: 18/09/2014 by Joeyl96 (1 review written)

This service is really user friendly and easy to use, you get a message from the hotel the day before… Read Full Review

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★★★★★

“Booking made easy”

Written on: 18/09/2014 by Lyonsjn264 (1 review written)

From the moment the booking was made I was kept informed of all arrangements and had all the information required. Great when things go to plan… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 17/09/2014 by Alanig89 (1 review written)

Good communication all the way through transaction. Was informed at every stage… Read Full Review

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★★★★★

“Easy to book,no hassle.”

Written on: 17/09/2014 by Eganhe422 (1 review written)

Not much to write other than it was so easy from start to completion of booking and the passing of info to hotel enabled the whole holiday to go smoothly… Read Full Review

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★★★★★

“Simply the best!”

Written on: 16/09/2014

Great choice to choose from. Good overall descriptions . I liked the way the website was easy to use . Good value whatever your budget may be. My booking was completed in minutes once I had made my choice confirmation was instant. Reminder was sent out prior to my travel had no problems at all with my hotel. Would definitely use them again and would have no reservation recommending them( already have!)… Read Full Review

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★★★★★

“Excellent Service”

Written on: 15/09/2014

Well put together package with everything running like clockwork thank you. I would recommend the company to friends and family as it was hassle free and well organised… Read Full Review

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★★★★★

“Booking With Ease”

Written on: 15/09/2014 by Babzci (1 review written)

The booking process was easy, hassle free. It was great to receive a booking assurance email before departing. Great deals and will certainly be using again. Will certainly be letting my friends know about this site, some site processes are extremely tedious. Booking completed in a few clicks… Read Full Review

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★★★★★

“Recomend Hotel Direct. Friendly helpfull...”

Written on: 15/09/2014 by Keeneux186 (1 review written)

Recomend Hotel Direct. Friendly helpfull staff. Nothing to much trouble for them. Always kept up to date with information about our booking. Even an email the day before we traveled to let us know everything was still as planned. Excellent service Thank you… Read Full Review

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