HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
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★★★★★

“Doubletree Tower, 7 Pepys Street, City of London, EC3N...”

Written on: 16/04/2012 by DR1947 (1 review written)

I found the booking proceedure simple and efficient - as it should be. No complaints whatsoever. Well done - keep up the good work… Read Full Review

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★★★★★

“good value for money”

Written on: 16/04/2012 by scrivzy1 (1 review written)

hassle free booking, got exactley what i wanted, easy to use, easy to pay, no issues when arriving at hotel… Read Full Review

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★★★★★

“Very Efficient and impressive service”

Written on: 16/04/2012 by curlylincoln (1 review written)

The website was very clear and easy to use. The confirmation and directional details I received a few days before were really helpful. I will certainly use hoteldirect again and will reocmmend it to others. I travel a lot, so I am so glad I have found this website!… Read Full Review

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★★★★★

“Excellent service and great price.”

Written on: 16/04/2012 by kpetrie (1 review written)

Booking was easy and straightforward. A follow up email showing that staff had checked with the hotel to confirm the booking was a nice touch. The room rate was a very good deal based on the hotel's general prices. Will use again. … Read Full Review

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★★★★★

“excellent service and very easy”

Written on: 16/04/2012

Not a lot to say excellent service and easy to book. good web site giving many hotels and options.... will certainly use again… Read Full Review

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★★★★★

“Old fashioned service”

Written on: 16/04/2012 by andyb4676 (1 review written)

Booked a theatre break as I had before and although the hotel at the last minute wasnt going to be open for our break, hotel direct re-routed us to a great hotel close by. No dramas and a wonderful weekend as always. Sevice, cleanliness, professionalismm and attention to detail in spades. Thankyou very much...I would recommend you to anyone!! Andy Best… Read Full Review

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★★★★★

“No problems with any part of my booking:)”

Written on: 16/04/2012

It was quick and painless and I did not have any issues during any part of the process to find book or register ! I would recommend the service to my friends… Read Full Review

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★★★★★

“very professional”

Written on: 16/04/2012

very professional, secure payment… Read Full Review

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★★★★★

“Easy London Trip”

Written on: 16/04/2012

Hotel Direct is an excellent service. Will use again and again!… Read Full Review

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★★★★☆

“Good comms and monitoring of upcoming booking.”

Written on: 15/04/2012 by Sheltonp (1 review written)

I was pleased to receive an email reconfirming my bookings prior to my travelling to them… Read Full Review

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★★★★★

“Faultless”

Written on: 15/04/2012 by Penninerover (1 review written)

Hotel Direct made the London trip hassle free both in terms of booking and reminders of paperwork to take with us etc. We particularly liked the option to select a "mystery hotel" as we were able to go for a better class of hotel at a bargain price and having confidence that the location and facilities would be reliably good. Will opt for the 5 star mystery option next time!! If I were to be critical I would have liked to have been able to be more specific about theatre seats… Read Full Review

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★★★★★

“Hotel direct handled my reservation efficiently. when...”

Written on: 15/04/2012

Hotel direct handled my reservation efficiently. when I arrived at the hotel I was checked in in minutes with absolutely no problems whatsoever. I will probably use hotel direct ,from now on and would have no hesitation in recommending the service to others… Read Full Review

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★★★★★

“Art deco gem surprise”

Written on: 15/04/2012 by Malcolm750 (1 review written)

Booking very simple and kept informed of progress confirmation the day before was a nice touch great value and I'll use again… Read Full Review

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★★★★★

“Honesty was the best policy”

Written on: 15/04/2012

The hotel was in the perfect location for where we wanted to be. Although we took "pot luck" we can honestly say we couldn't have chosen any better by paying more money. Great value… Read Full Review

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★★★★★

“very easy to use and good customer service by text and...”

Written on: 15/04/2012 by brisy1972 (1 review written)

very easy to use and good customer service by text and email. I will recommend hotel direct to family and friends for sure… Read Full Review

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★★★★★

“Excellent service”

Written on: 15/04/2012 by Sarahaferguson (1 review written)

I got a fantastic rate on a rooms in a hotel. The hotel website said 2 nights minimum but Hotel Direct offered me the ability to book for jjust 1 night. The email communications were great and I loved the fact I got an email letting me know they had called the hotel on my behalf to confirm the booking - a great service… Read Full Review

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★★★★☆

“Thistle Hotel at marble arch”

Written on: 15/04/2012 by gibbos (1 review written)

we booked this hotel with you which we found most enjoyable, you provided good advice, would have liked to have booked a show ie sweeney todd but £85 each for show was too expensive for us pensioners… Read Full Review

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★★★★★

“thank god this company exists”

Written on: 15/04/2012 by fin85 (1 review written)

The best part of my trip was that all i had to do was pay for it. The hotel was fantastic with fantastic facilities such as pool spa etc and the show was inbelievable the seats i was given were inbelievable and there was no hassle getting the tickets. The only thing i hated was leaving im already looking at the nex trip… Read Full Review

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★★★★★

“Great Staff, Great Hotels, Great Prices...”

Written on: 15/04/2012 by Dollys (1 review written)

I have used HotelDirect a few times now, the contact staff have always been very friendly and informative, i have never had a bad hotel to date, the most recent being the Aloft at Excel London, HotelDirect have just started supplying this hotel, one word...WOW! Now whenever planning a weekend away, HotelDirect is the first place i look… Read Full Review

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★★★★★

“Victoria Gem”

Written on: 15/04/2012

Cannot fault this hotel at all. Brilliant all round service from Hotel Direct… Read Full Review

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