HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
8448
99% of users recommend this
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★★★★★

“very enjoyable stay”

Written on: 19/09/2012

The staff were very helpful,they were quiet rooms. We didnt stay for breakfast, so cannot comment. The afternoon tea was good, but would have been better if the football hadnt been on the TV… Read Full Review

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★★★★★

“Great value”

Written on: 19/09/2012

Good service easy to book, great value rooms. The confirmation service with the hotel is a nice touch… Read Full Review

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★★★★★

“easy to use, quick and accurate”

Written on: 19/09/2012

The first time I have used this website. Very user friendly. Will recommend… Read Full Review

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★★★★★

“Compeant, Helpfull ,Thorough”

Written on: 19/09/2012

We have dealt with you twice and shall continue because of your competancy, efficiency and reliability of obtaining great rates at a great hotel. Whenever we dealt with you it was always handled with quick , courteous and correct response… Read Full Review

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★★★★★

“The Best Hotel Site Around”

Written on: 19/09/2012

Hotel direct is the only hotel site i use as it is the cheapest for the hotels i use and has good details about the hotels and extras that the hotels have for use.I work world wide so having a good site to use is an absolute bonus… Read Full Review

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★★★★★

“Helpful and easy to use.”

Written on: 18/09/2012

The site i found to be extremely helpful and easy to use. I booked a weekend break and all the information was sent to me via email and i didn't have to worry about anything. I particularly liked that the fact that hotel direct checked the hotel reservation for me the day before and confirmed this via email. Would definitely use the site again without hesitation. Brilliant!… Read Full Review

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★★★★★

“Fantastic service! We go on a theatre break to London...”

Written on: 18/09/2012

Fantastic service! We go on a theatre break to London every year and have previously used a different company however this year after booking through hoteldirect we would never use a different agency. Everything was perfect, particularly the confirmation emails to say that our theatre and hotel reservations had been checked to make sure there were no problems. Faultless service, thank you very much!… Read Full Review

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★★★★★

“Excellent”

Written on: 18/09/2012 by Xav1985 (1 review written)

Hotel Direct were very helpfull in dealing with my enquiry and i would definitely recommend this to anyone who looking to book into a hotel… Read Full Review

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★★★★★

“Can't find fault!”

Written on: 18/09/2012

Easy to use website, I also used this site to book theatre tickets, at a very good price and received tickets the next day in the post. Hotel description was very accurate and I would definitely use again and recommend… Read Full Review

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★★☆☆☆

“After coding issue, all good”

Written on: 18/09/2012 by alex.traveller (1 review written)

If i hadn't have emailed the hotel to ask for an upgrade, they wouldn't have told me my code was not a booking code, and then I wouldn't have actually been checked into the hotel. I would hate to imagine turning up to the hotel, finding they are fully booked and then traipsing around paris trying to find somewhere else reasonable and nice. Once I had emailed the hotel numerous times back and forth, I then contacted you to ask about the issue, you sent me a new code and apologised but I think… Read Full Review

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★★★★★

“Great!”

Written on: 18/09/2012

Hotel direct provide an excellent service, and when we had to speak to someone on the phone to discuss a couple of issues they we friendly and very helpful. Thanks very much - will use again. It was quick and easy to use, and we found what we wanted quickly and without any stress. Highly recommended and a pleasant experience… Read Full Review

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★★★★★

“Great booking site ”

Written on: 18/09/2012

Everything was booked and arranged as planned and there was good communication and direction from the site would defo use again… Read Full Review

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★★★★★

“Thank you for a very helpful and excellent service. We...”

Written on: 18/09/2012

Thank you for a very helpful and excellent service. We shall use your website again… Read Full Review

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★★★★★

“Use this site!”

Written on: 18/09/2012

Great service! My first choice was unavailable. Hotel Direct found me a great, possibly better, hotel for a cheaper rate. I received text reminders re the booking details and directions. Really pleased and will definitely use their service from now on… Read Full Review

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★★★★☆

“Efficient site - prompt information”

Written on: 18/09/2012

Found no problem with the site - gave plenty of choice with range of hotels and prices… Read Full Review

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★★★★★

“Really pleased with it would recommend Nice room...”

Written on: 18/09/2012

Really pleased with it would recommend Nice room lovely breakfast and good location… Read Full Review

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★★★★★

“Choice, value and simplicity of booking”

Written on: 17/09/2012 by AJFlynn (1 review written)

We booked at fairly last minute for a 2 night theatre break. We specifically wanted to see Phantom of the Opera and there were lots of choices of hotels and seats in the theatre to make up a personalised package. The booking process was quick and easy and the e-mail confirmation was prompt. The e-ticket system worked perfectly at both the hotel and the theatre. St Ermyn's Hotel was not the cheapest but is perfectly positioned for visiting the sights and was very smart and comfortable, with a… Read Full Review

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★★★★★

“Excellent transaction with no problems”

Written on: 17/09/2012

Good communication and no issues at all… Read Full Review

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★★★★★

“Easy to book, no problems and great choice of hotels.”

Written on: 17/09/2012

Easy to book, no problems and great choice of hotels… Read Full Review

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★★★★★

“very good”

Written on: 17/09/2012 by rosiepeck (1 review written)

very professional, i was kept well informed with emails, booking was made very easy, no hassel at all. Rosie… Read Full Review

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