HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
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★★★★★

“Excellent service from start to finish”

Written on: 27/05/2012

Booking process was very straightforward and speedy. Got immediate email confirmation and hotel voucher, followed by a text to my mobile with a link to their customer service. Then 2 days before the date of our booking, another email confirming that Hotel Direct had double checked and re-confirmed our booking with the hotel. What service! Will definitely use Hotel Direct again. Cannot fault them and would certainly recommend!… Read Full Review

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★★★★★

“Really good hotels”

Written on: 27/05/2012

I have used Hotel Direct several times now and have never been disapointed with the hotel, it is a very trustworthy site, we have been in the secret gems a few times which are excellent value, the rooms are always really good and they are in very good locations. I have never been let down yet and would recommend them to anyone… Read Full Review

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★★★★★

“fantastic last minute deals”

Written on: 27/05/2012

Great prices and hotel selection Easy to book with and fast confirmation … Read Full Review

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★★★★★

“Grosvenor hotel ”

Written on: 27/05/2012

Web site very good to pick hotel and show gave you distance from hotel to show, also had the chance to change hotel… Read Full Review

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★★★★★

“ease of booking a hotel”

Written on: 27/05/2012

I was impressed by the webb site and found it quite easy to use it gave me a good insite to the hotels and facilities I was also very impressed with the prices quoted compared to many of the hotel booking sites… Read Full Review

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★★★★★

“Helpful and Friendly”

Written on: 27/05/2012

I have always booked the hotel over the phone. The staff have always been vey efficient, helpful and friendly. The confirmation always arrived very quickly. We liked the follow up e-mail before we departed saying that the company had been in touch with the hotel, who they had spoken to, and to confirm that the hotel was expecting us. This is not my first time booking hotels with this company and I am really pleased with the service. I would not consider using any other company to book hotels… Read Full Review

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★★★★★

“Highly recommended”

Written on: 27/05/2012

I will definitely book with Hotel Direct again. It is easy, efficient and offers excellent deals. I would recommend to family and friends. It makes a real difference getting good service… Read Full Review

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★★★★★

“VERY GOOD INDEED”

Written on: 26/05/2012

First time dealing with Hotel Direct. Everything went very smoothly hotel, room, staff all very good and would use them again… Read Full Review

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★★★★☆

“great service”

Written on: 26/05/2012

Hotel Direct were easy to book with, quick and efficient. A text message was sent to me a couple of days before the date i had booked. This was a helpful reminder. Overall i am very happy and will book with book through them in future. Thanks… Read Full Review

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★★★★☆

“Quick, professional, did what it said on the tin.”

Written on: 26/05/2012

Helpful friendly staff, professional and helpful service. Confirmation sent through almost immediately… Read Full Review

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★★★★★

“What a help”

Written on: 25/05/2012 by RayBoswell (1 review written)

Used hotel direct for the first time and have been most impressed with their service. Thank you. Will definitely use your services again. … Read Full Review

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★★★★★

“Top quality service”

Written on: 25/05/2012

Very easy to use service, with a very useful pre-arrival connection between HD and your Hotel confirming booking. Top quality service with excellent savings. Recommended… Read Full Review

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★★★★★

“Booking made easy”

Written on: 25/05/2012

Easy to use site, wide range of hotel types for all budgets locations and information Able to book and pay with confidance Great follow up e-mail shortly before departure confirming double checking and hotel expecting us My hotel service of first choice… Read Full Review

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★★★★★

“Hotel direct.co.uk internet booking”

Written on: 24/05/2012 by BrianBracken (1 review written)

Used Hotel direct.co.uk for the first time and booked a secret location hotel for a great price (you can cancel if you dont like whats on offer) when all was revealed we had bagged a great 4* hotel with breakfast for the price of a travelodge. payment made with ease. emails and text updates sent to phone and desk reminder sent all good. a great experience all round with the bonus that the Hotel and Breakfast was First class and in a central part of London exactly as we wanted it I would… Read Full Review

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★★★★★

“Always delivering the goods”

Written on: 24/05/2012 by Wineman46 (1 review written)

Hotel direct is now and has been a while the first site I go to for booking hotels. Whilst being an online site when i have called to take advantage of the further discount offer in March the staff could ot have been more helpful and charming. A number of my friends are now using Hotel Direct after my suggestion… Read Full Review

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★★★★☆

“I found the site a little bit complicated to use but...”

Written on: 24/05/2012

I found the site a little bit complicated to use but got there in the end i am over 60 and web sites need to be very easy for us golden oldies. Thank you for help. I waited a long time for confirmation of booking i wanted to make a copy and in the end i rang the hotel and they confirmed the booking and then i copied their confirmation… Read Full Review

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★★★★★

“easy to use”

Written on: 24/05/2012

this is the first time i have used you and was very impressed by the service… Read Full Review

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★★★★★

“Great all round”

Written on: 24/05/2012

Good website, easy to use. Very good prices. They email you updates every so often and tell you your booking has been double checked by one of their staff. Would use again… Read Full Review

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★★★★★

“Highly recommended service”

Written on: 23/05/2012

We had phoned the hotel we wanted direct and they told us to go through an on-line booking service. We usually use Hotel direct as they nearly always have the very best selection at the very best prices and have provided very helpful backup when we needed it. We generally prefer this service to other on line agencies as we find them superior… Read Full Review

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★★★★★

“Ciampino Airport Special!”

Written on: 23/05/2012 by OrmskirkBob (1 review written)

We wanted a one night stay at a reasonably priced but comfortable hotel for an early morning flight from Ciampino airport. The Hotel Palacavicchi was perfect and just a mile for the airport. Rooms were spacious, clean and comfortable, the restaurant and bar served good food and drink and the buffet breakfast was excellent. To cap it all, they provided a complimentary shuttle bus to the airport! Couldn't ask for more. Highly recommended… Read Full Review

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