HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
99.2% of users recommend this
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★★★★★

“super smashing great!!”

Written on: 06/03/2012 by fredwestisgod (1 review written)

excellent customer service and really helpful and communicative… Read Full Review

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★★★★★

“5 star service !”

Written on: 06/03/2012

Thank you very much for your great service every aspect of service was top class fro Booking to correspondence hotel was wonderful thank so much hotels.com !… Read Full Review

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★★★★★

“great site.Easy and quick.”

Written on: 06/03/2012

Really like thi site.Have used many times-never an issue.Other sites sell hotels not available when you arrive. Always try this site firt for value and availability… Read Full Review

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★★★★★

“They got it covered!”

Written on: 06/03/2012 by DBathgate (1 review written)

Easy to use listings and search. Booking made simple and communications really very good with SMS confirmations and personal reservation confirmations a day or two before your expected arrival also sent by text… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 06/03/2012

Fantastic service that I have already recommended to friends and family and undoubtedly will use again. I originally called to book a hotel when the advisor recommended a five star for a very small difference. It was nice that she took the time to do that when she could have easily just taken my booking. Communication via email was great, payment secure and easy. Thank you… Read Full Review

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★★★★☆

“Just what I wanted,A very short distance from my...”

Written on: 06/03/2012 by TommyR (1 review written)

Just what I wanted,A very short distance from my arrival in London(Victoria coach station),Hotel looked very elegant,staff very friendly,and very helpful.Breakfast excellent,and again with helpful friendly staff… Read Full Review

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★★★★★

“Great site with plenty of choice and value for money”

Written on: 05/03/2012

This was a great site to use. Easy access and no hastle. Confirmation sent immediately with all the reference numbers and directions to hotel and theatre. There were some great offers and overall the value for money was great. Would definately use Hotel Direct again and would definately recommend to a friend… Read Full Review

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★★★★☆

“Competitive prices”

Written on: 05/03/2012 by Alison_bar (1 review written)

Easy to use site and would recommend to friends and family, best prices around by far. I have saved it to my favorite list and will be using the site again for my next holiday or weekend away… Read Full Review

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★★★★★

“Wonderful venue to stay while in London ”

Written on: 05/03/2012 by JaneBeckwith (1 review written)

Great two night stay at Charing Cross Hotel. Stayed in the new Buckingham Wing which provided a good size room with a comfy bed and good size ensuite. Complimentary bottled water in the fridge, tea making facilities, ironing board & iron, dressing gowns, magazines etc enhanced to the comfort of the room. Although there was a large walk in shower there was no bath so guess if you prefer a bath then you need to request when booking. The staff were very helpful and took a real interest in guests… Read Full Review

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★★★★★

“Great level of Service!”

Written on: 05/03/2012 by NiBark (2 reviews written)

we booked a room in central London via Hotel Direct and were not only amazed at the cheapness of such a good room (we booked into The Grand, Trafalgar Square), cheaper than booking into Travelodge! They also reconfirmed the booking with the hotel closer to the date and texted us to re-confirm all ok. Very simple to book, have already recommended to friends who also booked and also real happy, and will recommend to others. I'll definately be checking their website before I book a hotel in… Read Full Review

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★★★★★

“Excellent”

Written on: 05/03/2012 by DavidCharles (1 review written)

The service we recieved from Hotel Direct was excellent, The information on the hotel and the ease of use when booking could not be faulted. I was particularly impressed with the follow up email confirming that Hotel direct staff had contacted the hotel reservation staff on duty at the time of duty. I was given the name of the hotel staff and told that everything was in order and had gone to plan. We loved the hotel and the service we recieved from both the hotel and Hotel Direct was fabulous… Read Full Review

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★★★★★

“good customer service good price good follow up ”

Written on: 05/03/2012

Very good customer service offering good value hotel accommodation and personal knowledge. Well worth using this service… Read Full Review

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★★★★★

“really good website”

Written on: 04/03/2012

HELPFUL. EASY TO USE. GOOD FOLLOW UP AFTER INITIAL BOOKING. EFFICIENT. WOULD HIGHLR RECOMMEND IT TO OTHERS AND WILL USE IT AGAIN… Read Full Review

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★★★★☆

“very good”

Written on: 04/03/2012 by woodstock1 (1 review written)

excellant online service. fast reply. good prices, hotel was very nice would definately use again as we like going to london for the weekend… Read Full Review

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★★★★★

“Very nice hotel with excellent staff, location was...”

Written on: 04/03/2012

Very nice hotel with excellent staff, location was perfect, would definatly stop again next visit to London… Read Full Review

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★★★★★

“A good experience”

Written on: 04/03/2012

The site was quick & easy to use. We got what we wanted, when we wanted & at the price we wanted! Many thanks… Read Full Review

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★★★★★

“Last minute weekend”

Written on: 04/03/2012

We booked this weekend as a last minute break and are very happy with the way Hotel Direct helped us in booking the package. They were not pushy and went out of there way to help us get what we required to make our weekend break a good one!I had to telephone them more than once and the Sales Agent managed to find our details without any difficulty. They helped us with Car Parking facilities and everything was emailed to us immediately after the booking. We will definately use again. Our hotel… Read Full Review

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★★★★★

“Reliable descriptions and good prices. ”

Written on: 04/03/2012

Excellent descriptions meant our hotel was just as we expected. The booking was very smooth and everything was confirmed. Even a last minute check by direct hotels to ensure the hotel was expecting us. Highly recommend and will use again!… Read Full Review

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★★★★★

“Efficient and Quick”

Written on: 04/03/2012 by MatureTraveller (1 review written)

Simple, quick efficient process. Helpful,re-assuring e-mail received 48 hours before departure confirming booking. Would use booking service again… Read Full Review

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★★★★★

“Very efficient service”

Written on: 04/03/2012

I found a very good offer for a two night stay at a particular hotel. The website was very easy to navigate and the booking easily and quickly made and confirmed… Read Full Review

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