HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
8335
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★★★★★

“lovely stay at a great price”

Written on: 23/09/2012 by karlos316 (1 review written)

Very clean rooms! I really couldn't fault the facilities and the staff were so helpful and accommodating. The hotel is only two stops from kings cross so great location for people coming in by train. Really great hotel and excellent value so wil be coming back soon!!… Read Full Review

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★★★★★

“The offers and subsequent bookings were performed...”

Written on: 23/09/2012

The offers and subsequent bookings were performed promptly and efficiently giving us an enjoyable experience… Read Full Review

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★★★★★

“Fast, friendly and efficient service.”

Written on: 23/09/2012

Having used hotel direct a number of times this occassion was as efficient and helpful as always. Nice to recieve a e mail 2 days before our visit to London re-confirming our booking with the hotel… Read Full Review

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★★★★★

“Very well organised everything was all we expected and...”

Written on: 23/09/2012

Very well organised everything was all we expected and we would deffinately use Hotel direct again… Read Full Review

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★★★★★

“Fantastic experience”

Written on: 23/09/2012

The room booked was exactly as advertised. The price was much cheaper than booking directly at hotel. HotelDirect even confirmed that the hotel had everything correct the day prior to my arrival. I would highly recommend… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 23/09/2012

This is the first time I have used your service but it won't be the last My request was dealt with very efficiantly with a very freindly assistant. The hotel was booked within munutes and confirmation received. Also a reminder was sent a few days prior to travel. A thoroughly excellent service… Read Full Review

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★★★★★

“Well done Hotel Direct.”

Written on: 23/09/2012

Hotel direct have been brilliant since I first booked earlier in the year. I had to request a change in dates because of unforeseen circumstances but Hotel Direct liaised with my chosen hotel and managed this for me. It was partuclarly re-assuring to have final confirmation of arrangements just beforehand. Well done… Read Full Review

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★★★★☆

“Delivered”

Written on: 23/09/2012

The whole experience was pleasant, swift and neat… Read Full Review

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★★★★★

“Very Very Satisfied Customer”

Written on: 22/09/2012 by ealing58 (1 review written)

Hotels Direct offered a second to none service. When I booked the E-Mails to confirm were there to read and check within 10 minutes. On the day of arrival at my Hotel I had an E-Mail to say they had double-checked everything was in place for my arrival. I thought that was exceptional service. The price I paid was extremely reasonable also. I would definately use this company again as I am a frequent traveller and am always looking for deals and bargains. The Hotel they booked for me was exactly… Read Full Review

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★★★★★

“Excellent service from Hotels Direct”

Written on: 22/09/2012

The website is user-friendly and description of the hotel accurate. The booking of hotel and theatre were confirmed by e-mail and a reminder sent the day before. Both hotel and show were excellent although the hotel seemed to be short-staffed in the evening… Read Full Review

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★★★★★

“What an excellent experience!”

Written on: 22/09/2012 by annemartinregan (1 review written)

I am an OAP and not very computer friendly but I am so pleased that I found your site. It was so easy to sort out my lovely stay in London. Everything was so smooth. Booked on line. Great communications. I could not be more pleased and will sing your praises to anyone and everyone who stands still for more than a second. Thankyou so much… Read Full Review

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★★★★★

“Easy to understand website!”

Written on: 22/09/2012

We booked our hotel in London through the HotelDirect web site. We found it to be "user friendly" and easy to follow. We will definitely book with HotelDirect again… Read Full Review

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★★★★☆

“Effortless Booking ”

Written on: 21/09/2012 by alwood45 (1 review written)

Takes all the problems away from one - good service will use again… Read Full Review

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★★★★★

“extremely professional in dealing with hotel booking”

Written on: 21/09/2012

Efficient friendly staff made the process of booking extremely straightforward and 'hassle free',not altogether an every day occurence!! thankyou,you deserve to do well. Your service will induce me to highly recommend your company to all and sundry who may be considering a hotel break… Read Full Review

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★★★★★

“Professional 1st Class Service”

Written on: 21/09/2012

The service, contact & updates gave us every confidence in HotelDirect & the "Secret Deal" gave us exactly the hotel we hoped for - could not have been bettered! We would recommend the service to everyone… Read Full Review

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★★★★★

“Best Deals Around!”

Written on: 21/09/2012 by panda3 (1 review written)

I was looking for a show/hotel deal in london for my mother's 80th birthday, as a surprise. It needed to be perfect and classy. I made my booking via the telephone and everything was taken care of brilliantly - even to the point of talking me through the layout of the Lyceum theatre so I could get an idea of the better seats and therefore the deal that went with them. I wanted a classy hotel and the Kingsway Hall Hotel is just round the corner from the theatre. The price was right, the… Read Full Review

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★★★★☆

“Hotel Deposit”

Written on: 21/09/2012

When i arrived at the Hotel i was asked to pay a £50 Deposit that i was not told about by yourselves. i have still not recieved the Deposit back from the Hotel as i was told this takes 5 working Days… Read Full Review

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★★★★★

“First Class Service from Hotel Direct”

Written on: 20/09/2012

Hotel Direct promoted Doubletree Hilton Victoria exactly as I wanted. The Hotel was ideally placed to visit the Royal Collection at Buckingham Palace and the Crown Jewels at the Tower of London. I particularly appreciated the Arrival Assurance because the Hotel were struggling to find two doubles on the same floor which I had asked for but they came up trumps putting our friends into an upgraded room. The breakfast was excellent each morning.The staff could not have been more obliging… Read Full Review

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★★★★★

“package was cheaper than hotel and show seperately”

Written on: 20/09/2012

easy to use site offering the best package i could find… Read Full Review

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★★★★★

“Would use again”

Written on: 20/09/2012

Would definitely use again, very good communication. Would highly recommend to family and friends… Read Full Review

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