HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
8233
99.2% of users recommend this
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★★★★★

“We phone to reserve accommodation - and always receive...”

Written on: 03/10/2012

We phone to reserve accommodation - and always receive excellent service - staff are very polite and helpful… Read Full Review

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★★★★★

“FORGET THE REST !”

Written on: 03/10/2012

A super site, I was able to find exactly what I was after easily and at a great price. Would definately shop with Hotel Direct again… Read Full Review

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★★★★★

“Really good service”

Written on: 02/10/2012 by Dws1978 (1 review written)

Very easy booking process, good value, had great time, will defiately use next time… Read Full Review

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★★★★★

“One Night”

Written on: 02/10/2012

Excellent service, quick acknowledgement and confirmation of booking and I liked the additional assurance of the hotel booking the day before my stay… Read Full Review

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★★★★★

“A simple booking experience”

Written on: 02/10/2012

Start to finish my experience with HotelDirect.co.uk was a pleasure. No nonsense, simple and straight forward. Confirmatory emails and updates are sent to assure the customer that all is well and the hotel is expecting you. Highly recommended… Read Full Review

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★★★★★

“Service excellent”

Written on: 02/10/2012

This is the first time I have used Hotel Direct to book a show and hotel. I was a bit dubious especially as I chose to book the 'hidden gem' option and you do not know what hotel you will get until you have completed your booking. However I was extremely happy with the Hotel and the facilities. The room was spotless and we were given an upgrade of room at no extra cost. Breakfast was also included in the price. Hotel staff were friendly and courteous. The show was great and we had very good… Read Full Review

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★★★★★

“Book with this agent for a great package.”

Written on: 02/10/2012

Easy on line booking service. Email reminder 2 days before of booking arrangements. Offered a variety of accommodation across London. Package included theatre ticket and accommodation -excellent value. Thought the ticket seat might be too far back in the stalls(VV) but was actually well placed for a musical. For protection I recommend paying with Visa or similiar card as whole payment is required up front at point of booking. Theatre tickets available for collection from lunch time at the… Read Full Review

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★★★★★

“Delighted with stay”

Written on: 02/10/2012

My husband and I stayed at the the hotel recently to celebrate our Golden Wedding. We informed the hotel on arrival and asked if there was any chance of an upgrade and were delighted to be upgraded to a superior room free of charge. The room was very spacious and clean, we will definitely stay again. … Read Full Review

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★★★★☆

“good hotel good position”

Written on: 02/10/2012

helpful staff good transport location excelent servie recomend to any one… Read Full Review

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★★★★★

“Easy, efficient, Result!!!”

Written on: 02/10/2012

Booked very last minute! Compared same hotel on all sites and this was cheapest. Speed was fabulous and I liked the emails with all details and had no fuss at the hotel!… Read Full Review

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★★★★★

“Accurate fast easy to use and helpful when help needed”

Written on: 01/10/2012 by Paulp777 (1 review written)

I have used Hotel Direct before. I came back because the hotel was accurately described, good value and the site was easy to use. When my plans changed and I needed to change hotel I called. The phone was answered by a person not a machine and they were able to sort out my changes very quickly. All round excellent service… Read Full Review

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★★★★☆

“Efficient, helpful and friendly”

Written on: 01/10/2012 by GillyM22 (1 review written)

Finding a hotel in the right location and at a suitable price proved to be very easy using your services. I would not hesitate to recommend you and will certainly use your Company again… Read Full Review

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★★★★★

“Thistle - Hyde Park ”

Written on: 01/10/2012 by Grasshopper75 (1 review written)

We arrived at this hotel mid week , within booking in we had an upgrade to a suite - the rooms was lovely and well presented , sam was very helpful on the Front desk and could'nt do enough for you. We were room only but they offered breakfast at a discount and it was worth it, it was a proper breakfast well presented and tasted like a breakfast, very efficient resturent. The hotel is well suitated opposite Hyde Park, if you walk through the park straight through you end up at the Victoria &… Read Full Review

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★★★★★

“best value for money”

Written on: 01/10/2012

hoteldirect found me a great hotel,Thistle,Euston,for a great price,no problems booking in,all went very smooth.Will deffinately use again… Read Full Review

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★★★★★

“Easy to use website giving good clear information...”

Written on: 01/10/2012

Easy to use website giving good clear information about each Hotel. Booking was quick and easy too with quick responses. Additional confirmation sent the day before was added reassurance that everything was taken care of. Definately use again… Read Full Review

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★★★★★

“Top quality at amazing value”

Written on: 01/10/2012

Hotel Direct's rate for the same night of stay was considerably cheaper than booking direct with the hotel. The quality of the hotel far outweighed our expectations… Read Full Review

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★★★★★

“Good rates; good hotel; and great follow up service”

Written on: 01/10/2012

Booked a London hotel at short notice, selected the 'mystery deal'; this turned out to be an excellent 4* hotel , in a perfect location for our needs. Room was excellent, staff excellent, breakfast buffet (included) very good - and all for around 30% less than hotel's room only 'rack rate'.Received instant confirmation ; then another email from 'HotelDirect' 48 hours before our stay reconfirming room and with a contact name at hotel. Couldn't have worked better for us. … Read Full Review

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★★★★★

“Great service and great value”

Written on: 01/10/2012

First time of booking with HotelDirect, so had the usual doubts about the level of service. Totally unfounded - price was good, hotel description was accurate and quality was good. The service you provide is thorough, accurate and relaible. Will definitely book with you again… Read Full Review

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★★★★★

“You are the Best!!”

Written on: 01/10/2012 by charliexxxx (1 review written)

Hi Guys You gave the best price and the best service. I checked through 4 other similar services to get best price, and then contacted two by phone. Hotel Direct gave me the best hotel price, and I the transaction was completed easily. I was so impressed that I came back and booked my theatre tickets through you too. I will certainly bookmark your web address and contact you first next time. The hotel - was great, and the theatre seats were the best location!. Thank you Hotel Direct! Kind… Read Full Review

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★★★★★

“A great deal”

Written on: 01/10/2012

W hunted around for a hotel in Dublin using various sites. Hotel Direct provided an excellent deal. We were very pleased with the hotel and the deal. The write up was accurate, the web site easy to use .and an added feature was the reassuring e mail revived a day or so before travelling confirming the booking was "live". We will ensure we use Hotel Direct again… Read Full Review

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