HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
99.2% of users recommend this
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★☆☆☆☆

“My booking didnt go through”

Written on: 29/03/2012

i arrived at the hotel and they told me that my booking had not been forwarded. The hotel honored the price and there was room so they booked me a room. I was disappointed because i had specifically asked the lady if the booking would be immediate as i was travelling alone and did not want to not have a room when i arrived in london. Good price though, but would recommend that you also telephone the hotel to check that your booking has been communicated and received. … Read Full Review

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★★★★★

“Central to shops”

Written on: 29/03/2012

Very helpful all necessary paper work delivered accurately with most useful information on additional activities such as Theatre tickets for Shows/Films/Tours etc Very impressed… Read Full Review

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★★★★★

“Great service”

Written on: 29/03/2012 by barfog (1 review written)

The choice of hotels waas good, as was the price of the hotel we chose. Booking went through efficiently and we particularly liked the fact that you confirmed the booking with the hotel just before we left… Read Full Review

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★★★★★

“Great service all round”

Written on: 28/03/2012

Booked a London hotel. Received comprehensive confirmation when I booked but really loved the fact that Hotel Direct sent me a second confirmation the day before I travelled stating that they had personally spoken to the hotel about my booking and that all was well and the hotel was awaiting my arrival. Also the text with map link to hotel - nice touches that I haven't seen before. Will definitely use hoteldirect.co.uk again and already recommended to colleagues… Read Full Review

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★★★★★

“Excellent service. Great hotel, great price.”

Written on: 27/03/2012 by juliarichards (1 review written)

Excellent service. Great hotel, great price… Read Full Review

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★★★★☆

“Hotel Open Barcelona”

Written on: 27/03/2012 by CALVERT (1 review written)

Easy to deal with, Hotel details reflected exactly what we expected. Breakfast had a good range mainly continental, coffee could have been hotter as made in the kitchen not through a machine or brewing in the dinning room. Straightforward to book and receive instant response. Good website with lots of choice and regular updates. Just one small moan in the reminder email received before departure date suggesting using the Metro to travel to the hotel. Well so much easier to get the Areobus from… Read Full Review

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★★★★☆

“Service provide by Hotel Direct excellent. Have usedd...”

Written on: 27/03/2012 by caradoc (1 review written)

Service provide by Hotel Direct excellent. Have usedd them before and will do so again… Read Full Review

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★★★★★

“Quick Easy Competitive”

Written on: 27/03/2012 by Aquarius73 (1 review written)

Hotels direct is an easy site to use with no fuss. I found it to be very competitive. Emails recieved regarding my booking and hotel stay had a personal feel to them which i liked. Will definately use this site again and recomend to friends… Read Full Review

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★★★★★

“Convenient and Very comfortable”

Written on: 27/03/2012

Very professional staff, Very comfortable beds and lovely smellies!Nearer to Holborn tube than tottenham court road. We were a little disappointed with the amount of traffic noise at night, but found our glazing wasn't shut properly, so might be ok. Would highly recommend… Read Full Review

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★★★★☆

“I was impressed by this website. They were very...”

Written on: 27/03/2012

I was impressed by this website. They were very helpful and passed on all our requests to the hotel. I would use this website again. … Read Full Review

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★★★★★

“everything was spot on and very informative”

Written on: 26/03/2012 by maxiisis (1 review written)

all aspects of the booking were made easy excellent accomodation and a really excellent show with out of this world effects… Read Full Review

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★★★★★

“Efficient service, good choice of hotels”

Written on: 26/03/2012

Found a great hotel bargain in City of London. All transactions were very effecient, and information provided was first class, right down to text reminder before start of stay… Read Full Review

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★★★★★

“Great Deal”

Written on: 26/03/2012

Excellent. Everything went exactly to plan. The hotel was expecting us and the theatre tickets were waiting for us. Will definitely do it again. The hotel was in the heart of Marble Arch, Oxford Street and the West End. HotelDirect sorted everything perfectly… Read Full Review

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★★★★★

“Very Impressed”

Written on: 26/03/2012 by JNCO (1 review written)

Very impressed with hoteldirect. They were good on their price promise and followed up close to the date of arrival with emails confirming everything was ok even after I changed our arrival time. The hotel was great and we had absolutly no problems. Thank you hotelsdirect, we were very impressed… Read Full Review

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★★★★★

“Booking made simple”

Written on: 26/03/2012

Found the website by chance and now booked as favourite in url's. Booking was simple, price was excellent - have forwarded to family and friends… Read Full Review

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★★★★★

“hoteldirect, kept us informed”

Written on: 26/03/2012

Hotel direct kept us informed by emails straight away, we also had an email the day before travel confirming that hotel was expecting us, everything was as their description described.They also sent tube directions which was very helpful, would definitely use this company again… Read Full Review

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★★★★★

“Great Value - good service”

Written on: 26/03/2012 by paul-jr (1 review written)

A lot of sites just book the hotel - but what I liked was the wat HDirect then emailed a few days before just to confirm everything was ok - nice one… Read Full Review

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★★★★★

“No hassle and great price!”

Written on: 26/03/2012

HotelDirect really did have the best price on the web for our chosen hotel the royal trafalgar. Hotel direct also text us a day or so before hand confirming our reservation and giving directions, so there was no need to have to call the hotel ourselves. A really good, easy efficent service from hoteldirect - would certainly use again and highly recommend… Read Full Review

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★★★★★

“Relocation”

Written on: 26/03/2012 by Barneyd6282 (1 review written)

Excellent servioe especially as my original location was required to be changed. Got an email and nice chatty phonecall (from Valerie) re the change so I was confident that all would be well on my itinery. That was very important as its always reassuring to know that you won't arrive somewhere without accommodation. All was fine & the accommodation was excellent. Plus Hotel Direct have given me 2 free nights at the original location so what could be better than that! I'm planning my next trip… Read Full Review

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★★★★★

“What more could you ask for?”

Written on: 25/03/2012 by sexybertie (1 review written)

Hotel direct made our theatre break weekend so enjoyable, I even received an email day before travel to state staff had checked hotel and theatre and all was in order, they were so right we had the most amazing weekend and it was completely hassle free. You never fail to deliver, thankyou so much… Read Full Review

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