HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
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★★★★★

“good service and communication. ”

Written on: 18/06/2012 by Swe_UK (1 review written)

This is the first time I've just hoteldirect.co.uk and I have only positive words to say: their communication is great and 24hr info email provides reasurance that booking accutally is in order (this compared to others where there is dead silence after money is taken). Will use again. Thanks!… Read Full Review

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★★★★★

“Hotel Direct every time- forget the rest!”

Written on: 18/06/2012 by LadyLockhart (1 review written)

Simple and quick booking process from a trustworthy and honest provider. Have booked hotels in London on mulitple occasions using Hotel Direct. I wouldn't bother with using anyone else to book through to be honest… Read Full Review

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★★★★☆

“Great Weekend”

Written on: 18/06/2012

Hotel and location in Victoria excellent - we'd booked Billy Elliot so it was very close to the hotel. Also excellent restaurants locally and shopping. Hotel near to Westminster and the Embankment so enjoyed the walk. Hotel Direct got everything right and all bookings were confirmed straight away - no problems whatsoever. Thanks you… Read Full Review

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★★★★★

“All that jazz!”

Written on: 18/06/2012 by Martnorth (1 review written)

We had the most wonderful weekend and everything was just perfect, the hotel was a knockout and the show was simply brilliant. Next time if you could fix the tube that would be great :)… Read Full Review

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★★★★☆

“User friendly site. I was emailed confirmatiom a...”

Written on: 18/06/2012 by wayner1972 (1 review written)

User friendly site. I was emailed confirmatiom a couple of days before just to say that the hotel had checked the booking. No problems on arrival. So a very good service provided all round!! Would definatley recommend to family and friends… Read Full Review

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★★★★★

“Jurys Inn Hotel Heathrow”

Written on: 18/06/2012 by msmart (1 review written)

I found the hotel to be extremely convenient for the purpose of my trip. I wanted to travel into London without my car and this was ideal..The Hatton Cross tube is right on the doorstep and took me straight into the city. I will use this hotel again as i have used it in the past and it is most useful in its location and it is very friendly and the staff are helpful. Good for use as a stopover for the airport as there was a good shuttle service in operation, looked very frequent as well . Good… Read Full Review

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★★★★☆

“Good location for getting around. Good quality...”

Written on: 18/06/2012 by caroletwells (1 review written)

Nice an tasty breakfast with plenty of choice and quantity. Great location for tube and getting around the city. Room comfortable with air con Bathroom clean and functional - shower a bit worn but useable Bar great for evening cocktails… Read Full Review

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★★★★★

“Great service”

Written on: 18/06/2012

This is the first time I have used Hoteldirect.co.uk - they offered the best choice & value. I made an error on the booking and the customer service from the team was amazing - they contacted the hotel direct and made sorted the issue. I would definitely recommend and be using hoteldirect.co.uk again… Read Full Review

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★★★★★

“Best locations of any city”

Written on: 18/06/2012

We very much appreciated the room we got in the first instance. It was lovely and quiet and my wife was able to enjoy the Jubilee Pageant on the Sunday afternoon on the tele with a lovely cup of tea and very much appreciated teacakes and shortbread which had been arranged by the Hotel. We had a lovely stay and were able to have a short but important business meeting before heading North that morning, and since time was tight, we were grateful to the helpful young man from South Africa who… Read Full Review

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★★★★★

“Loved the extra email !”

Written on: 18/06/2012

Booked the hotel on line. was very quick and easy. Website is very simple to use. Booked and received my confirmation email along with details of how to get to the hotel. Also recieved and extra confirmation email before I arrived. It stated that "name" from Hotel direct had spoken to "name" at the hotel at 20:22 pm and double confirmed your booking. Brilliant idea and really makes you confident that all will be ok when you arrive. Takes that little bit of doubt away that everyone has when they… Read Full Review

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★★★★★

“great”

Written on: 17/06/2012 by cazbe2002 (1 review written)

booking through hotels direct was a very easy and smooth transaction we got a great deal for our theatre trip and hotel package to london will definatley book with h/d again… Read Full Review

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★★★★★

“Holiday Inn Hammersmith Booking”

Written on: 17/06/2012

Quick and easy, cheapest online agent for this hotel for us at the time. Brilliant!!. … Read Full Review

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★★★★★

“Always helpful and pleasant”

Written on: 17/06/2012

I have used Hotel Direct on a number of occassions both online and over the telephone. I have always received an excellent and proffessional, friendly response. No question goes unanswered and I always feel happy and confident that everything is in hand when I have spoken on the phone. Online booking is very easy to understand and I have never had ay problems once I have reached the hotel. I would reccommend Hotel Direct to anyone who wanted to book a hotel in advance. Keep up the good work… Read Full Review

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★★★★★

“Enjoy without the pressure”

Written on: 16/06/2012 by JackyMc (1 review written)

I had never booked a trip on line before, and so was anxious about how it would all go. But, this experience has been fantastic. Confirmation e mails were reassuring.Upon arrival at our 'mystery' hotel, we were made to feel so welcome. Check in was smooth, without any problems at all. At the theatre, our tickets were at the box office as promised. Previously I had booked hotel and tickets separately. As a consequence it was more expensive and our hotel was of an inferior standard. I will be… Read Full Review

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★★★★☆

“great service”

Written on: 16/06/2012

ease of booking, price, follow-up service. Will definitely use again… Read Full Review

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★★★★★

“A very efficiently run operation.”

Written on: 16/06/2012 by SolarMike (1 review written)

The reservation experience from initial approach and making the booking, to actually going on the holiday, was performed in very efficient and professional way. Having made many bookings with different companies in the past, HotelDirect is up there at the top of the list. Overall, the service was excellent, leaving nothing to chance and we look forward to dealing with this company again. … Read Full Review

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★★★★☆

“CUSTOMER FOCUSSED”

Written on: 16/06/2012

I had booked another hotel which turned out to be full. I was rung on a Sunday morning and had a new - and good - hotel sorted within 5 minutes. And it was cheaper. Really friendly and helpful agent… Read Full Review

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★★★☆☆

“Not enough information given”

Written on: 15/06/2012 by Wanderlust16 (1 review written)

The address was incorrect when confirmed. The bond was not mentioned… Read Full Review

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★★★★★

“Excellent”

Written on: 15/06/2012

Hotel Direct provides everything that a prospective visitor would require in planning a trip to a chosen location. I was also very impressed that the reservation was rechecked 24 hours before my visit to Edinburgh. That was reassuring in advance of my visit and added to the reliability of the service… Read Full Review

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★★★★★

“Bargin for such as gem”

Written on: 14/06/2012

Great location. Lots of shops/cafes/restaurant/supermarket nearby. Nice room for such a low price. Staff were very helpful and ammeanable. I'll be staying here again. Only downside is no wifi in room, but there are free wifi spots nearby… Read Full Review

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