HotelDirect.co.uk Reviews - www.hoteldirect.co.uk

★★★★★
4.8 / 5
8240
99.2% of users recommend this
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★★★★★

“Very good to deal with, was kept informed all the time.”

Written on: 22/04/2015

Very good to deal with, was kept informed all the time… Read Full Review

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★★★★★

“Excellent level of customer service, highly recommended.”

Written on: 21/04/2015

Excellent level of customer service, highly recommended… Read Full Review

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★★★★★

“Easy booking”

Written on: 21/04/2015 by Pattersontq408 (1 review written)

Very efficient service. Got emails confirming everything . No problems at hotet… Read Full Review

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★★★★★

“Hotel Direct.co.uk Review”

Written on: 21/04/2015 by Omaro398 (1 review written)

I found the whole process very easy. I was e-mailed quickly and given all th information, reference numbers etc. the day before the event I was sent a reminder. Very efficient. John Jackson… Read Full Review

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★★★★☆

“break was as described”

Written on: 21/04/2015

hotel rating was very accurate and completely as described.recommend hotel to any family or friends without hesitation… Read Full Review

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★★★★★

“Fantastic price/great value”

Written on: 21/04/2015 by Patterson1993 (1 review written)

I'll use hotel direct again. Fantastic hotel at a very good price. The process of booking was so easy and I had a confirmation a couple of days begore too. Thank you!… Read Full Review

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★★★★★

“Flawless service for London trip”

Written on: 20/04/2015

I booked a theatre break in London for a 4 night stay for 4 of us. The booking system on line was easy to follow giving plenty of choice of hotel and show combinations for all types of budget. I received a confirmation e-mail immediately with all details within same. After this I never needed to do anything other than produce this documentation at the hotel and show. Everything went smoothly. It almost seemed too easy. The hotel was as per the description on line. I liked the fact that there… Read Full Review

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★★★★★

“Excellent found me a great hotel at the last minute”

Written on: 20/04/2015 by 206Stokes (1 review written)

Excellent found me a great hotel at the last minute… Read Full Review

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★★★★★

“Outstanding”

Written on: 19/04/2015

Very clean and friendly. Very close to Victoria station and the underground… Read Full Review

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★★★★★

“Prompt and efficient service.”

Written on: 19/04/2015

I've never booked a 'Secret Escape' overnight stay before, but as soon as I received confirmation from Hotel Direct with all the information I needed, I knew we were in safe hands. Very efficient and professional service. We've had such a lovely weekend away, thank you. The information we left in the 'any special requirements' section was obviously passed on to the hotel, who treated us to a room upgrade and a glass of champagne as we were celebrating a special anniversary… Read Full Review

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★★★★★

“Efficient”

Written on: 19/04/2015 by kdCoyle25 (1 review written)

Easy to use web site that produced the required results and would recomend Hotel Direct to other travelers… Read Full Review

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★★★★★

“Very good service. Easy to use and no problems picking...”

Written on: 19/04/2015

Very good service. Easy to use and no problems picking up theatre tickets or checking in to the hotel… Read Full Review

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★★★★★

“Definately use again. ”

Written on: 19/04/2015 by And296 (1 review written)

This is the second time I have booked through Hotel Direct and I will definately use them again. The operators are helpful and friendly. The thing I like the most is that a couple of days before the trip I was sent an email confirming that someone from Hotel Direct had contacted the Hotel I was staying at to confirm my booking. The online booking process is straight forward and easy to navigate. The details about the trip is all explained in the email that I was sent. I have no negative… Read Full Review

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★★★★★

“Great customer service”

Written on: 19/04/2015 by Marley54 (1 review written)

I had reason to change my initial booking and found the customer service was excellent and very helpful in finding an alternative hotel in a very short space of time at no extra cost. I would have no hesitation in recommending this particular company to family and friends when looking to stay for any length of time in London. We will definitely use their web site the next time we require accommodation in any other hotel in the UK. I had trawled quite a lot on the web site before finding Hotel… Read Full Review

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★★★★★

“Easy way to book a hotel! Regular contact via email!...”

Written on: 19/04/2015 by RashadWatson286 (1 review written)

Easy way to book a hotel! Regular contact via email! No hiccups! Good way to see availability of all kinds of hotels and compare prices!… Read Full Review

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★★★★★

“Great Theatre Break at a Great Price.”

Written on: 19/04/2015 by 1953Gibbons (1 review written)

Hotel Direct offers great theatre breaks at great prices. Booking is easy and aftersales communication is excellent, even checking with hotels prior to arrival to ensure that there are no problems. Would I use Hotels Direct again? You bet I would!… Read Full Review

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★★★★★

“Excellent service and follow up ”

Written on: 18/04/2015 by 387Crouch (1 review written)

The ease of booking , choice of hotels the follow up just before the break as a reminder. Friendly competent staff… Read Full Review

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★★★★★

“granddaughter”

Written on: 18/04/2015 by jackfred (1 review written)

This was so easy to book a 2 night stay through your hidden gem.. for my granddaughter and boyfriend to get their visa's from the American Embassy to do summer camp. They had a super time sightseeing around London and are now looking forward to America. Thank you… Read Full Review

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★★★★★

“Simply Wonderful! ”

Written on: 18/04/2015

Easy to deal with and a fantastic theatre break booked. Would use again 100 per cent. Great price too. Loved the way they kept in touch by email. Total confidence in Hotel Direct!… Read Full Review

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★★★★★

“fast efficient service”

Written on: 18/04/2015 by 4Sinclair (1 review written)

was kept informed and helped every step of the way… Read Full Review

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