HotelDirect.co.uk - www.hoteldirect.co.uk Reviews
Latest Reviews
★★★★★
“Easy breaks”
Written on: 18/06/2013
This is such a good company to deal with, easy to book, just pick your show, choose your hotel from the list and they do the rest. Then a couple of days before your date of choice they send an email letting you know that the hotel,is expecting you, which for me is brilliant as I always worry when I haven't actually spoken to someone directly...two trips so far, all gone without a hitch, will definitely use them again and would recommend without hesitation, a very nice company to deal with. (read more)
★★★★★
“Excellent Service”
Written on: 18/06/2013
Can't fault the service, easiness of booking and price. Would definitely use Hotel Direct again - Thank you :0) (read more)
★★★★★
“Excellent”
Written on: 18/06/2013
With just 1 phonecall my hotel was booked and a few days before our stay i got an email from hotel direct to say that everything was double checked. Staff on the phone were really helpful and nice.It was stress free and i would highly recommend hotel direct. Hotel was lovely spotless and food was great. (read more)
★★★★★
“Superb . Service excellence... 5 * service”
Written on: 17/06/2013
Stumbled across this website and the deal I found was just fantastic. What I loved even more that I received an email from them saying they had confirmed with the hotel that the booking was reconfirmed. Service excellence. Will be using thiis website from now on. Absolutely loved it. Thank you very much (read more)
★★★★★
“Very cheap rates”
Written on: 17/06/2013
Hotel Direct had the cheapest rate on the internet. Excellent to deal with I would highly recommend. Excellent communication. (read more)
★★★★☆
“Good Hotel”
Written on: 17/06/2013 by SMBR (1 review written)
Good location, helpful & friendly staff, good choice for breakfast. Excellent hotel overall. (read more)
★★★★★
“Good rates, excellent service”
Written on: 17/06/2013
The hotels on offer and the rates available would suit everybody. The site is easy to use. Particularly pleased to get email day before to say hotel contacted and booking confirmed. (read more)
★★★★★
“Very good experience”
Written on: 17/06/2013 by Una20 (1 review written)
It was my first time using Hotels Direct and based on the hotel they recommended I am very pleased. All done very efficiently, only thing I didn't like was, I used my husband's credit card to book and they advised to put the booking in his name (which I didn't want) but, took their advice and this caused a little confusion at check-in, hotel also recommended not to do this in future. Will have no hesitation in recommending Hotels Direct and will certainly use them myself again. (read more)
★★★★★
“Efficient professional service”
Written on: 17/06/2013
The website was very easy to negotiate and the 'Hidden Gem' hotel chosen was as described and extremely good value for money. Very efficient professional service received via text and email. I particularly liked the 'Arrival Assurance' email which I consider other hotel booking sites could and should emulate. (read more)
★★★★★
“Hotel Direct review”
Written on: 17/06/2013 by mm452london
Excellent service all round, made our visit to London very enjoyable. Choice of hotel was excellent. The only confusing part was trying to find the booking office at the Lyceum to collect tickets due to the amount of people queing. It might be an idea to have tickets posted to purchasers to eliminate this problem. Overall we have no complaints about the service from Hotel Direct and would certainly use this service again. (read more)
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Showing 1 - 10 of 3969 Reviews
★★★★★
“Excellent Hotel”
Written on: 17/06/2013
We had a great weekend the hotel was in a very good position and the staff were helpful and friendly. The room was spacious and very comfortable and with good facilities and after staying in quite a few hotels in London and never returning we will certainly return here. (read more)
★★★★★
“Great Service”
Written on: 17/06/2013 by morpheus1405
Would highly recommend going for the Secret Hotel. Exactly as described by Hotel Direct. Will definitely use this site again. (read more)
★★★★★
“Excellant Service”
Written on: 17/06/2013
Good price, helpful staff and an email to confirm all details the day before travelling Will def use again (read more)
★★★★★
“A 40th Birthday to remember.”
Written on: 17/06/2013
We opted for a Little Gem and it really was! The booking process was straightforward and the ability to cancel within three days with a full refund was a real bonus. We were upgraded to a superior room at the hotel and the views across the river were glorious. Add in a delicious afternoon tea on the terrace and a excellent breakfast and it made a weekend to remember. (read more)
★★★★★
“Very good service and a little cheaper than other...”
Written on: 17/06/2013 by Leopardstown
Very good service and a little cheaper than other providers (read more)
★★★★★
“Fantastic ”
Written on: 17/06/2013 by Debri
I loved that I received an e mail that you confirmed my booking at the hotel 24hrs before booking in and named who did the checking and who confirmed the booking. Excellent service. (read more)
★★★★★
“Great site!”
Written on: 17/06/2013
Easy to book, great communication throughout (checked our booking the day before we arrived & communicated this back) And got a good price as well! (read more)
★★★★★
“Great service ”
Written on: 17/06/2013
Booked hotel in dublin at a great price.received emails after booking and a few days before our stay .faultless Would use this compay again when booking an hotel (read more)
★★★★★
“Great easy site”
Written on: 17/06/2013
Great and easy site to use, easy to book and pay, good communication with email and even sent a little reminder before our stay, would recommend to a friend and will use hoteldirect again :) (read more)
★★★★★
“SUPERB”
Written on: 16/06/2013 by JMM1959
GREAT LOCATION FOR SHOPPING FOR OXFORD STREET STAFF GREAT BREAKAST GREAT JUST BOOK IT (read more)
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Showing 11 - 20 of 3969 Reviews
★★★★★
“great service”
Written on: 16/06/2013 by peterhart42 (1 review written)
Great service, and they keep informed and up to date with your booking. Would recommend to every one i know first class thanks (read more)
★★★★★
“Very good service .we choose secret hotel which was...”
Written on: 16/06/2013 by Happychoice (1 review written)
Very good service .we choose secret hotel which was very.good and suited us well.Excellent communication from hotel direct. (read more)
★★★★★
“Excellent booking experience”
Written on: 16/06/2013 by Margarettittershill
Every aspect of the transaction was faultless. My booking was so easy to make with a very helpful telephone operator/ customer service person and the follow- up service was excellent. There is nothing I didn't like about the whole process and I would have no hesitation in recommending Hotel Direct to my friends. (read more)
★★★★★
“Superb website have used most of the time for booking...”
Written on: 16/06/2013
Superb website have used most of the time for booking accommodation. Especially in London (read more)
★★★★★
“great booking site”
Written on: 16/06/2013
quick efficient booking procedure would use again - hotel excellent (read more)
★★★★★
“A good efficient service”
Written on: 16/06/2013
I used the website, found a hotel that fitted my requirements very quickly. I had to make a small change to the length of stay and that was also handled promptly and efficiently. Well don (read more)
★★★★★
“good service with ecellent follow up for confirming...”
Written on: 16/06/2013
good service from start to finish. prompt no trouble with booking or payment. good follow up to confirm booking a few days before woul use again and recommend to others (read more)
★★★★★
“First class web site”
Written on: 16/06/2013 by Mercedes13
Have not used this web site much in the past, but certainly will in the future. You found exactly what we were looking for at a very competitive price. It went under the heading Hidden Gem, which it turned out to be. Your web site was easy to use with booking and confirmation made instantly. Well done. (read more)
★★★★★
“great service”
Written on: 16/06/2013 by tonyallen62
Fantastic service and kept upto date by e mail when we arrived at the hotel we had no problems whatsoever we would highly recommend to family and friends. (read more)
★★★★★
“Found you v. helpful, efficient and friendly.No...”
Written on: 15/06/2013 by ardnave1
Found you v. helpful, efficient and friendly.No hesitation in recommending you to others. (read more)
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Showing 21 - 30 of 3969 Reviews
★★★★★
“Such Good Service”
Written on: 15/06/2013
I was very happy with the service I received from Hotel Direct. Our plans were changed but there was no problem in altering our booking and there was no charge to do this. Our booking was then confirmed 48 hours prior to our departure. I would definately use Hotel Direct again. (read more)
★★★★★
“first class service”
Written on: 14/06/2013 by chezer
Great choice of accomodation, extremely simple process from start to finish, website easy to navigate and great service with email confirming reservations had been checked again directly with the hotel a couple of days before my stay. All in all excellent will definately use again. (read more)
★★★★★
“Cheap, quick and efficient - recommended”
Written on: 14/06/2013
Cheap, quick and efficient - recommended (read more)
★★★★★
“Great booking service. Everything as detailed. Faultless.”
Written on: 14/06/2013
Very easy to use site. No problems and would use again. Many thanks (read more)
★★★★★
“Great Short Break”
Written on: 13/06/2013 by MartinPat
Everything went to plan great hotel and seats in the show, thank you (read more)
★★★★★
“Used hotel direct for the first time 1st class service...”
Written on: 13/06/2013 by Debcasvee (1 review written)
Used hotel direct for the first time 1st class service will use again (read more)
★★★★☆
“Perfect for o2 and Westfields Shopping Centre.”
Written on: 13/06/2013 by stuartlincs
Warm and welcoming staff happy to provide information and advice on request re travel etc.Room was spacious and comfortable well presented, clean and well equipped throughout.Breakfast options were numerous and appetising and provided something for everyone.Easy access to all of London.WELL DONE. (read more)
★★★★★
“A good booking experience!”
Written on: 13/06/2013 by KingColin (1 review written)
My telephone booking for the Kensington Close Hotel was dealt with promptly and efficiently by one of your excellent staff. My queries were answered quickly and it was a pleasure to make a booking this way, rather than form filling online! It also ensured that my request for a 'quiet' room at the hotel was recorded with other booking details. I have booked through Hotel Direct before and will do so again, if this level of service is maintained. (read more)
★★★★★
“easy booking service”
Written on: 13/06/2013
an easy web site to use and book on also got a confirmation before traveling very good service (read more)
★★★★★
“No problems with our booking”
Written on: 12/06/2013
We booked online and from start to finish we had no problems The day before we travelled an email was sent with confirmation details to help us with our stay at the hotel. Would book again with your company. (read more)
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Showing 31 - 40 of 3969 Reviews
★★★★★
“Easy booking with great communication ”
Written on: 12/06/2013 by Sharonc1 (1 review written)
Great easy booking on the Internet followed by good communication follow up emails , felt very confident after the booking was made that everything would be ok. Would not hesitate to use this site again for booking. (read more)
★★★★★
“professional helpful efficient informative”
Written on: 12/06/2013
we needed a hotel in paris and hotel direct found us exactly what we were looking for (read more)
★★★★★
“very proffesional”
Written on: 12/06/2013
this is the first time that i have used HOTEL DIRECT i found the organsation to be very helpful, pleaseant, and very proffesional,nothing was to much trouble for them i will definetly use them again without hesitation great staff (read more)
★★★★★
“Easy for Oldies to book”
Written on: 12/06/2013
Very quick and efficient, booking perfect, would use again in future. (read more)
★★★★★
“Booking experience? Superb”
Written on: 12/06/2013
From the website - simple, clear, and quick, through to the phone call, change of plan, detsed questions, and pricing, Hotel Direct excelled in web design and customer service. Well gone. Hotel Direct, we'll use you next time too (read more)
★★★★★
“booked over the phone after looking for hotel online. ...”
Written on: 12/06/2013
booked over the phone after looking for hotel online. staff were able to answer all my questions and even phoned the hotel direct to check whether i could leave bags at hotel reception whilst out and about during day, prior to checking into room. online site easy to use and lots of information on hotels and packages available. (read more)
★★★★☆
“Good selection and deals”
Written on: 11/06/2013
A good selection of hotels offered. Very easy instant booking and confirmation. Hidden Gems are well worth looking at and offer some really good deals. (read more)
★★★★☆
“Easy booking, prompt reciept and good folow up would...”
Written on: 11/06/2013 by Malx999
Easy booking, prompt reciept and good folow up would use again . Happy with whole process and great rates (read more)
★★★★★
“So Simple and Effective”
Written on: 11/06/2013 by otole
Quick, Easy and informative. What we booked is what we got and we were very happy ! (read more)
★★★★★
“Easy hassle free booking.Great prices on hotel...”
Written on: 11/06/2013
Easy hassle free booking.Great prices on hotel bookings.has a large amount of hotels to choose from suiting every budget.we always go for a hidden gem hotel and have never been dissappointed.would highly recommend (read more)
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Showing 41 - 50 of 3969 Reviews
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