written by Lockhartab26 on 25/04/2015
I booked my hotel and theatre together and was prompted to book theatre seats according to price.....which i did , however as a disabled person I really wanted aisle seat..at no point did it tell me to ring prior to making request to ring a number and ask for my seating arrangement to be honoured...
I made my booking and then was presented with a number to contact with queries which I did straight away only to told ....that the seats I'd bought were the seats I was stuck with and I could now purchase 2 more seats being aisl and next which were available.....and try to sell my tickets just booked on social pages.......
I was very disappointed with this attitude as I had just literally made the booking but was told again they are non refundable... I explained about requesting seats prior to purchase not shown as an option but my plee fell upon deaf ears....
Would I use again ...truthfully no !
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