Great customer service

HotelDirect.co.uk - www.hoteldirect.co.uk
★★★★★
4.8
99.0% of users recommend this

Marley54's review of HotelDirect.co.uk - www.hoteldirect.co.uk

“Great customer service”

★★★★★

written by Marley54 on 19/04/2015

I had reason to change my initial booking and found the customer service was excellent and very helpful in finding an alternative hotel in a very short space of time at no extra cost. I would have no hesitation in recommending this particular company to family and friends when looking to stay for any length of time in London. We will definitely use their web site the next time we require accommodation in any other hotel in the UK. I had trawled quite a lot on the web site before finding Hotel Direct but in future will go straight to their web site as I feel we can trust their prices and recommendations. Would like information about hotel parking and their charges perhaps to possibly narrow down the choices to be made.

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