See my report on the hotel

HotelDirect.co.uk - www.hoteldirect.co.uk
★★★★★
4.8
From 8457 reviews
99.0% of users recommend this

Guest's review of HotelDirect.co.uk - www.hoteldirect.co.uk

“See my report on the hotel”

★☆☆☆☆

written by on 28/06/2013

The booking in saga is referred to in my hotel report. The hotel was fine. But as for your service - I have never been let down in this way before, and it ruined my stay and evening in London. I have travelled extensively all over the world and have never experienced such a fiasco before. I will not be using your services again and will certainly not recommend you to my travelling friends.

The fact that you have made a request for a review of your "service" with no attempt to communicate with me ref B904400 sums it up - you have no joined up management. It is both irritating and pathetic.

Hope this helps

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