written by on 23/06/2013
HotelDirect have kept in touch by email since since the first time I booked through them and I have just used them for a second booking, encouraged by their offer of a discount, of course! Their system is friendly and efiicient - it was lovely to hear the seagulls in the background when I telephoned them! They take all the hassle out of doing a quick, online booking and I will use them again when I need to. It was good to get a re-assuring email a few days before my hotel stay was due to say the hotel was looking forward to welcoming me. Overall, a very good service, thank you!
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