Written on: 06/03/2013
I booked a theatre break for myself and a friend, and we planned to stay for 2 nights it London and take in a show. Sadly, my husband was admitted to hospital and was very ill. I couldn't let my friend down, so decided to see the show and stay 1night instead. I contacted Hotel Direct to change the booking, explaining the circumstances. I was contacted by phone and email, offering a refund for the night I cancelled, which I didn't expect. I was so surprised and delighted. I have told all my friends about this and will continue to recommend Hotel Direct and will use them in the future.
" Looking forward to booking again " Read More
Written by stevearnaiz
" No details on fare " Read More
" SIMPLY THE BEST " Read More
" Horrible Service. NOT NOTIFIED of flight cancellation " Read More