written by on 28/03/2012
Booked a London hotel. Received comprehensive confirmation when I booked but really loved the fact that Hotel Direct sent me a second confirmation the day before I travelled stating that they had personally spoken to the hotel about my booking and that all was well and the hotel was awaiting my arrival. Also the text with map link to hotel - nice touches that I haven't seen before. Will definitely use hoteldirect.co.uk again and already recommended to colleagues.
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