So helpful

HotelDirect.co.uk - www.hoteldirect.co.uk
★★★★★
4.8
99.0% of users recommend this

loobyloowirral's review of HotelDirect.co.uk - www.hoteldirect.co.uk

“So helpful”

★★★★★

written by loobyloowirral on 28/11/2011

I telephoned Hoteldirect as the hotel I wanted to book stated call for even better rate but unfortunately I was unable to get two tripple rooms so the operator offered me another one. I decided to go for yet another one which the operator appologised that the reservation desk was not open on a Saturday and advised I could call back on Monday. I told him I was going abroad so would put request in by email which I did as soon as I ended call. Within minutes the operator called me back to say that he had got my request and had tried the hotel and had been able to make the booking for me and said I could go away happy in the knowledge everything was booked. I thought this was very thoughtful.
This was the second time I have used hoteldirect and will certainly use them again in the future and strongly recommend them to freinds and family.

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