Do Not Use HotelTravel.com

27/180 Chok Thip Villa, Chaofa Rd., Chalong, Phuket, 83130
★★☆☆☆
2.2 / 5
30% of users recommend this

Dillony194's review of Hotel Travel - www.hoteltravel.com

★☆☆☆☆

“Do Not Use HotelTravel.com”

Written on: 27/07/2014 by Dillony194 (1 review written)

Unlike other travel sites, HotelTravel.com will take your information and money first, then inform you that the hotel is actually fully booked. This is a waste of time and effort that is especially frustrating when trying to book during peak periods (when room availability changes by the minute). It also seems likely that they sell your personal information as telemarketing calls followed the next day. Do not use HotelTravel.com.

By Hoteltravel

Written on: 05/08/2014

Dear Customer,

At the outset, we sincerely apologize for the unpleasant instance.

With reference to your complaint, we request you to please share your booking Id, so that we can look into matter.

Regards,
Team-HotelTravel.com

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