written by BrendaKilleen on 03/07/2017
I can honestly say id never normally write a 1 star review but i am so annoyed i spent over 40 minutes giving details, spelling names address etc out to find out the price went from €321 to €349 i accepted this. They then rang me back to say the apartments were booked out and i would be moved to a hotel 5 miles from Salou. I said no way cancel my booking. They then offered another apartments at another cost of €90, so the price went from €321 to €349 to €439 absolute joke. Id rather pay double the price with reputable company. I found the customer service guy very snappy when i asked them to cancel my booking, delete my personal and bank details etc. He asked me what i expected booking a holiday 4 days before departure. Please avoid if you need to keep your blood pressure down :-)
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Hdccare's Response to BrendaKilleen's Review
Written on: 05/07/2017
Hello, I'm sorry you have experienced problems with Holiday Discount Centre, and I'm keen to get the bottom of this for you.
As Holiday Discount Centre are a price comparison site - bookings/enquiries are made with the advertiser rather than the website.
Please email me with the name of agency you contacted and I will follow this complaint up with their company directors for you.
Kind Regards
Vicky Liddle
PR Representative