written by Berry45 on 28/08/2015
I booked a holiday with hot deals holiday last month. They gave me a total cost of my holiday and after giving my card details they charged me extra booking fee, check in fee and they said I had given them my payments details so I could no longer cancel. Be aware they lie and fool customers. They try to make money even after you have booked with them. The sales rep and customer service are not very helpful. I strongly recommend to stay away and avoid booking with them. When I wanted to speak to manager they lied and didn't let me, they said we will call you back and never returned my call. I felt very stressed booking my holiday.
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Coxhoedave's Comment
Written on: 30/08/2015
I had my credit card ready to pay for a holiday with Hot Deal Holidays this morning but decided to check them out at the last minute. I'm so glad I did. Sorry you guys lost out but thanks for sharing your information as it's saved me extra expense and stress.