Written on: 01/10/2013 by dynamodaz (1 review written)
Booked Bron Eifion VIP lodge through Hoseasons, charged £825.00 for what was supposed to be a relaxing week in spacious and comfy accomodation, and it was absolutely awful. It was scruffy, unkempt, dirty, not private, like living on a gypsy camp. Left early and complained to Hoseasons who just kept passing our complaing to the park owners ( who by the way lived in the lodge next to ours) and were not willing to take any action themselves. Absolute disgrace would never recommend to anyone
They are trying to tell us that our contract was with the park owners and not with them, even though we booked and paid through Hoseasons, so if we had been informed of this at the time of booking we would not have booked.
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