written by Wallacecd1984 on 02/12/2015
My husband and I purchased tickets through this agency in September 18, 2015 to Germany. Since the purchase, the service has been HORRIBLE. We are scheduled to leave on a non-existing flight from Panama City, Florida to Frankfurt, Germany on January 11th. Of course, we had a flight and assigned seats immediately after purchase. However, as soon as the tickets were purchased, the itinerary "changed" and our flight has been cancelled. According to Delta, there are multiple flights available, but due to prearranged purchase with this company, Delta is not able to assist with exchanging the flights or any other matter. Long and Short--BE WISE AND DO NOT USE THIS COMPANY. CONTACT THE AIRLINES DIRECTLY AND SAVE YOURSELF SOME HEADACHE AND HEARTACHE!!!!!!
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