TERRIBLE! Do not use!

★★☆☆☆
1.6 / 5
18% of users recommend this

Guest's review of Hop2 - www.hop2.com

★☆☆☆☆

“TERRIBLE! Do not use!”

Written on: 20/08/2013

Skyscanner takes no responsibility when something goes wrong with hop2.com. It's too easy, they always say that it's the travel agent's fault. They advertise in tehir website "No hidden fee and no agent fee". I purchased a ticket through skyscanner. The price of the airline was correct and airfrance charged my the correct fee but the travel agent hop2.com charged $16! I contacted both companies and skyscanner sends me to airfrance (they did not do anything wrong they charged what they were supposed to). hop2 says it's a ticketing fee not an agent fee. Nowhere did it say that they was a ticketing fee to be charged. Wither way, they say no hidden fee.

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