Won't send me my ticket - or answer call after paid!

Hoodaki www.hoodaki.com
★★★★☆
4.0
81.0% of users recommend this

Guest's review of Hoodaki www.hoodaki.com

“Won't send me my ticket - or answer call after paid!”

★★☆☆☆

written by on 18/04/2014

I usually don't buy tickets from agents and normally do it directly from the airline, but I thought I'd take a chance so I bought a ticket from this company, and when I was trying to decide whether to purchase it from hoodaki or not, the agent would Not stop calling me. He would call me 4-5 times a day; although I told him that I would call him back if I was going to buy it from you.
Anyway.... After a while, I realised that their prices were actually ok compared to the others, so I ended up buying the ticket and paid for it there and then over the telephone. The agent told me that I was going to be getting my ticket the next morning, but then it passed morning, and I ended up having to phone the agent approx 6 times and left numerous messages so they can update me on when I would be getting my e-ticket.

Later on during the day, I recieved and email with the e-ticket number just scattered on somewhere and this 'thing' did no way look like a 'ticket'; it was more like some rough copy with a few bits and bobs here and there.

I ended up having to call the agent (and without exaggerating) I ended up having to call 4-5 times a day for 12 days! That's like 60 phone calls!!

I was totally sick of how I was now being treated after I had paid - I couldn't even get hold of this agent who wouldn't stop mithering me at one stage.

I therefore ended up having to call up emirates and they had to give me all the information I needed and assured me that my ticket had been booked.

I wouldn't want to, nor would recommend anymore to book with these guys. All their after is their sale, and once they've got it, it's like you don't exist anymore.

Really bad

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