Written on: 21/06/2012 by coconutcastle
Purchasing a ticket to India for a friend in Spain was no problem but when I wanted to cancel the booking because my friend had not obtained her visa in time.
I was told there would be no refund. I was then asked to confirm the cancellation saying if I did not do so 'a black mark would be put against my name by the airline' I asked for a refund of the airport tax and was promised £150 in an e-mail but it would take up to 8 weeks. It is now 6 months and inspite of 8 letters and e-mails I have not had any reply. I have threatened to report them to ABTA/AITO/ATOL but they do not seem to be frightened by this.
My agent was called Nick
As rated by real users
"Tingo You Rocks" Read More
"Travel Up Are Dreadful" Read More
"Late Rooms Booking Process Review" Read More
"Great appartment in the middle..." Read More
"Quick and easy" Read More