Very happy with the service

Holiday Gems - www.holidaygems.co.uk
★★★★★
4.5
93.0% of users recommend this

Guest's review of Holiday Gems - www.holidaygems.co.uk

“Very happy with the service”

★★★★★

written by on 22/07/2016

A rep phoned me to let me know that the availability of my booking had changed slightly. He then offered to look for similar hotels and ring back in ten minutes. He phoned back to confirm a few details regarding what i was looking for and then phoned back again with some alternative hotels. The alternatives were very nice (and cheaper) but i chose to pay the extra and stay with the hotel i had originally requested. The rep was very helpful and polite and catered to exactly what i was looking for! Cheers!

One criticism of the website - please add an option for "All Scotland Airports" or an option to select multiple airports when searching.

180CIA

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