slow down

Holiday Gems - www.holidaygems.co.uk
★★★★★
4.5
93.0% of users recommend this

arTaylor-Alt184's review of Holiday Gems - www.holidaygems.co.uk

“slow down”

★★☆☆☆

written by arTaylor-Alt184 on 06/07/2015

The site was fine, and thought it was all booked. Then had to have a phone conversation with one of the team. The price of holiday had gone up considerably without much explanaition. The advisor talked very fast making it difficut to understand and left me feeling rushed and unsure on lots of things.
To be honest i just went along with it to get him off the phone.
Can you advise if i get anything throught the post ?

Customerliaison's Comment

Written on: 07/07/2015

Thank you for your review. However, it is difficult to address the issue as we have no reference number. If you could email our customer liaison department, all aspects will be addressed. With thanks for your co-operation

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