written by j.goddard on 21/09/2014
the hotel had no water all of my holiday,the room was not cleaned the pool was not cleaned lots of the geasts left the hotel in one day and payed for other hotels and the site you gave me for the visa charged me 25 pounds and did not provide me a visa and i had to pay 20 poumd at the airport
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Customerliaison's Response to j.goddard's Review
Written on: 22/09/2014
It is unfortunate to read of the problems in resort. We are unable to address the issue of the visa as this does not form part of our booking remit and should be addressed directly with the visa company. For after travel complaints regarding the accommodation, please email us so that a formal investigation into the matter may be instigated